I interviewed at BMO Financial Group (Toronto, ON)
Interview
Many behavioural types of questions and past experiences were asked. Not too many questions about yourself, but about the experiences you had. Be prepared for small talks and conversational questions.
Interview questions [1]
Question 1
Tell me about yourself. Tell me about a frustrated customer. Why do you want to pursue this job?
Video round consisted of standard questions on motivation, experience in customer service, how to solve problems with customers.you are given around a minute to prepare and review each of your responses, and can retake 3 times.
I applied through an employee referral. I interviewed at BMO Financial Group
Interview
The interview process was pleasant, and your responses will be recorded. Since there are many Cantonese speakers (e.g., from Guangdong or Hong Kong) in the company/team, proficiency in Cantonese would be a valuable asset
Interview questions [1]
Question 1
Introduce yourself. What are your weaknesses? Memorable moments from past work experiences."