I applied online. The process took 3 weeks. I interviewed at Asurion
Interview
The interview process can take a few weeks. There is an online assessment, phone interview, in person interview, and drug screening. Then you wait on a phone call providing your start date.
The process took 2 days. I interviewed at Asurion in May 2015
Interview
I was called by a recruiter. She told me she needed me to take an assessment that would test out my technical skills and personality. The first part was pretty tricky, but if you know the basics of technology, you should do fine. Read each question carefully. I passed that phase and was invited for an interview the following day. I was a little worried because the manager was like 30 minutes late for our meeting. I made small talk with her and smiled a lot to let her know I was friendly. Well it worked, and she passed me on to the corporate recruiter right after our meeting. She was super nice. She and I did role plays (I rocked it). I met the floor manager and did a role play with her as well. I got hired right after I left the building.
Interview questions [1]
Question 1
I am a customer and I can't make phone calls or send text messages. There is a little airplane at the top of my screen that I cannot get rid of.
I applied online. The process took 2 weeks. I interviewed at Asurion (Nashville, TN) in Sep 2018
Interview
The interviewer was very pleasant, however, it was disorganized. They did not mention that training classes were at night and on weekends. They touched a lot on phone etiquette and making a customers experience positive. Did not state all that was involved in the job
Interview questions [1]
Question 1
They asked a lot about my technological background, experiences I’ve had, why they should hire me.
Thank you for reaching out! We seek the best teammates and focus on bringing out their best through empowerment and active coaching. We’re sorry to hear about your experience and have alerted our leadership to your feedback.
I applied through a staffing agency. The process took 4 weeks. I interviewed at Asurion (Las Vegas, NV) in Aug 2018
Interview
Made to wait over an hour for an interviewer, and then when finally interviewed, she acted fairly indifferent and disengaged. I have undergone numerous interviews to no avail. They want who they want and simply do not care if the applicant is qualified or not.
