Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Asurion

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Asurion reviews | Asurion jobs | Asurion salaries | Asurion benefits
      Asurion interviewsAsurion Customer Service interviewsAsurion interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Service Interview

      Sep 15, 2014
      Anonymous interview candidate
      Kansas City, MO
      Declined offer
      Easy interview

      Application

      I applied online. I interviewed at Asurion (Kansas City, MO)

      Interview

      First step was computer based. Watch a video and they have you do some "hands on" examples. Computer part takes about a hour. After you pass they send you a email to call for a phone interview thats all automated. After they review and you pass they follow up with a phone interview. The first phone interview is really relaxed with basic common sense questions. (They will let you know if you are moving to the next step or not at the end) second phone interview is a real interview and takes about 45min to a hour. It took about 24 hours for then to get back with me. Thats when a offer was made.

      Interview questions [1]

      Question 1

      Tell me a issue you had to trouble shoot a computer related problem with a customer...
      Answer question
      4

      Other Customer Service interview reviews for Asurion

      Customer Services Interview

      Mar 19, 2022
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Asurion

      Interview

      Filtro de entrevista personal, pruebas en inglés y rol play. Es importante mostrar confianza y lograr vender un producto. Durante le entrevista es necesario tener un buen nivel de inglés y hablar claramente sobre tus expectativas.

      Interview questions [1]

      Question 1

      Tell me about yourself How you can contribute to Asurion working team Experience in customer service or sales
      1 Answer

      Customer Service Interview

      Oct 7, 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Asurion

      Interview

      They were super awesome to talk for the interview. I was comfortable and never felt intimidated. Awesome!!’ I was hired! Yayaya I’m ready to start and super excited. Hiring process was nice and easy thank u

      Interview questions [1]

      Question 1

      How do you find the Microsoft word on your computer
      Answer question
      2

      Customer Service Interview

      Oct 29, 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at Asurion in Oct 2021

      Interview

      Very simple and professional. The interviewer navigated through the questions clearly and I understood precisely when given the details of the position and company. The hiring process was explained clearly as well.

      Interview questions [1]

      Question 1

      Explain a time you had to go above and beyond to deliver quality customer service
      Answer question