I interviewed at Amica Insurance (Columbia, MD) in Nov 2023
Interview
Unfortunately, I didn’t get a chance to even complete my interview. I logged in for my call and I was greeted by the manager. She didn’t tell me that my application was not found in the system even though I know I applied a few days before the interview and told me that she needed me to go and apply through the external website. She said she would send me a link for me to enjoy my interview a little later as they were ending their interviews until 4 PM. I never got a call back. I never got a link and I even attempted to call the call center to reach out to her. She said she would give me a call in a few. I never got a call back.
1
Amica Insurance response
2y
Hello. Could you please email us at employeefeedback@amica.com with your full name and contact information, and let us know what position you’re applying for? We’d be happy to look into this and confirm when we receive your application. Thank you.
Other Customer Service Representative interview reviews for Amica Insurance
I applied online. The process took 2 days. I interviewed at Amica Insurance (Providence, RI) in Dec 2024
Interview
Great, they asked all the appropriate questions and responded to any issues I had in a timely manner. Had three different interviews, one of which is in person, one over the phone and an assessment.
Interview questions [1]
Question 1
To give an example of a time I handled a difficult customer
I applied online. I interviewed at Amica Insurance (Lincoln, RI)
Interview
Started with a brief 5-10min phone call and then was told that I would be receiving an online assessment test via email to complete as well as a hirevue online interview. You can re record all answers as many times as you need before submitting! Don’t stress like I did!
Interview questions [1]
Question 1
1. What do you know about Amica Insurance
2.Why are you interested in this position
3.Tell us about a previous position where you have learned most about customer service
4.Tell us about a time you had to deal with a difficult customer
5. Tell us about a time you exceeded the expectations of a customer
6.Describe your ideal supervisor
7.Does the schedule work for you
8.Do you have reliable transportation
9. please use this opportunity to expand upon anything in your résumé or provide us with any other information you would like us to consider as part of the interview process
