I applied through a recruiter. The process took 1+ week. I interviewed at Amica Insurance (Gwynn Oak, MD)
Interview
Had a phone screen, phone interview, 1 in person interview with manager, and then they'll have you shadow another representative. Then the final interview with the branch manager. Longer interview process
Interview questions [1]
Question 1
What do you know about Amica? Tell me about a time you were faced with a difficult situation. Can you keep up in a fast paced working environment. They also want to know that you are passionate about providing customer service.
From start to finish, the interview process was long. I initially received a telephone interview. From there, I was asked to complete and submit an essay on my worst quality. After submitting the essay, I scheduled an in-person interview, which lasted several hours. The in-person interview consisted of a formal interview with a manager, sitting with an employee, and testing.
Long, repetitive, easy. It was pretty standard. I had to go through a virtual interview and then an in person interview. The in person interview took almost 3 hours and I got to shadow an employee
I applied online. The process took 1 week. I interviewed at Amica Insurance (Lincoln, RI) in Feb 2017
Interview
Filled out an app online. Was sent a digital interview to complete at home consisting of 9 questions. Received a call the following day to set up a face to face interview. I had to complete an online assessment, fill out an essay about 3 qualities I possess that would make me a good fit for the job before my face to face interview. When I arrived for the interview I was directed to complete a computer test for spelling, grammar and typing. Then sat down for face to face interview.
Interview questions [1]
Question 1
Name a time you went above and beyond for a customer