Altice Customer Service Representative (CSR) interview questions

They have you take an exam first and then also test you during a call to see if you actually know your stuff. If you pass both, you move on to an in person interview. You first interview with a recruiter and then they send you to a supervisor for the department, and they test your knowledge again.

they call you then bring you in and grill you during a round table and ask odd questions about what you would do or not do and roleplay. they also go over all of your work history with a fine tooth comb grill you about everywhere you worked and why you should work there. or if why you want the job. and why they should choose you