I applied online. The process took 4 months. I interviewed at Alaska Airlines (Seattle, WA) in Oct 2017
Interview
I applied for the position in July 2017 and kept receiving emails saying that they are still reviewing all the candidates. When I thought they already chose their candidate bunch, I received an invitation for a video interview in October. Once I submitted the video interview, they were very quick to respond. They called me the following morning, inviting me for the in-person interview which will be happening in the beginning of December!
Interview questions [1]
Question 1
1. We're excited to get to know you. Can you share a few highlights from your resume?
2. Please share with us why you want to work at Alaska Airlines as a Flight Attendant.
3. Alaska Airlines' mission is to have the best people, provide the safest and best service for the best value to each customer each day. What part of your mission resonates with you most and how will you contribute to our success?
4. Our fun loving, energetic and adventurous personality comes from our Alaska spirit as does our customer service. Tell us about a time when you exceeded a customer's service expectation.
5. Tell us about a time when you received negative feedback from an unhappy customer. What was the situation and how did you turn it around?
6. Tell us about a time when you were part of a team that experienced conflict. How did you handle the situation and what was the outcome?
7. As a Flight Attendant, you will have a varied schedule requiring you to work weekends, evening, and holidays. How are you prepared to meet the demands of this challenging schedule?
8. Safety is #1 here at Alaska Airlines. Tell us about a time when you took action to ensure the safety and security of others. What was the situation and the outcome?
In person at Alaska Airlines office.
Individual interview, second individual interview then lunch break , group interview.
It was very friendly and fun experience. Smile and interact other people
Ask questions and stand out
I applied online. I interviewed at Alaska Airlines (Seattle, WA) in Jan 2026
Interview
Two virtual interviews that included an AI interview, a personality questionnaire and a “test” of your ability to use resources provided to answer flight-related questions. After that you’re invited to an in-person interview.
The interview process is lengthy and in depth. They really dive deep. Overall, it was a great experience and ensured that they find the right fit. I did end up accepting and am awaiting training.