I applied online. The process took 5 weeks. I interviewed at Alaska Airlines (Seattle, WA) in Feb 2017
Interview
Did the video interview and received a call the next day from a recruiter. You have 30 seconds to think about your answer and it gets recorded. No turning back! I think if you smile and are positive during your video interview you'll get a call back even if you mess up a little. Went to the face to face interview and there was about 30-35 people there. On the phone the recruiter mentioned we would be doing group activities but when I was at the interview we had a one on one with someone from HR and then another interview with a duty supervisor or manager. Everyone was very friendly! Don't be nervous. Talk with the people around you and relax!
Several typical questions, very easy. Lasted less than 30 mins. They were eager to hire, it looks like. Let me know about the result of the interview the same day.
Interview questions [1]
Question 1
List one of your best and worst experiences in customer service
I applied online. The process took 1 week. I interviewed at Alaska Airlines (Palm Springs, CA)
Interview
I applied for the CSA position and answered about 50 questions . I was invited to a pre orientation presentation via Zoom. There were about 35 people on the call. It lasted an hour. Individuals were not asked any questions , but you could ask questions . We were told we would hear within the next few days if chosen for a one on one interview. Basically they have their mind made up since they do not get to know you .
I applied online. The process took 2 months. I interviewed at Alaska Airlines (Seattle, WA) in Jan 2025
Interview
Very simple, easy, and straight forward. All you have to do is go into the interview, and be yourself. Smile a lot and show the recruiters why you are the right person for the job