I applied online. The process took 2+ months. I interviewed at Air Canada (Calgary, AB) in Feb 2016
Interview
The interview process was long and tiresome. The online interview was okay and involved recording my responses, alternating between English and French, to prerecorded questions. This was followed a few days later by a phone interview assessing my proficiency in Spanish.
After this there was another brief online assessment.
By the time I had my interview it had been a full two months from my initial application.
The interview itself was a bit of a disappointment. In addition to the standard high school diploma I offered the interviewer my university transcripts...He took the diploma and returned the transcripts, it seems having an education didn't have any value to him.
It also seemed to me that the questions didn't relate to the position. They didn't ask how my experiences would make me a better flight attendant; rather, it just asked what they were.
After the interview I was not invited to attend the group interview [as I knew they were doing from reading the other reviews on this site], so I asked the interviewer if there was a group interview.
He responded by saying that, "The process isn't always the same and you can expect to be contacted soon to set up another interview."
A couple of weeks later I received an email stating that the airline had chosen to go with other candidates. I have the impression that he lied to me so I'd feel better.
Interview questions [1]
Question 1
1. Can you think of a time you've convinced someone of something?
2. Can you think of a time you couldn't convince someone of something?
3. Can you remember a time you were able to work successfully in a team?
4. Can you remember a time you were unable to work successfully in a team?
5. Why do you want to work for Air Canada?
6. Can you think of a time you dealt with frustration?
7. Can you think of a time you were asked to do something you didn't know how to do?
Fair but alot of questions. Be prepared with many scenarios that demonstrates customer service and your ability to react to emergencies. Being friendly and dress appropriately is also very important
The interview process comprises an initial group meeting with all applicants, followed by a concise overview of Air Canada. Subsequently, the larger group will be segmented into two or three smaller units for individual interviews. These interviews are designed to assess your interpersonal skills, cognitive processes, and professional bearing. You will be presented with a scenario for discussion, followed by a video analysis focusing on a flight attendant's actions, requiring you to evaluate their appropriateness.
It was a great experince doing an interview, even though I didn’t make the cut during the last interview for Air Canada. Overall it was a great journey. It does bring my hopes up because I lasted till the finals.