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Air Canada Reviews
Updated Sept 23, 2023
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Full-time, Part-time
English
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Found 2,357 of over 3K reviews
67% Recommend to a Friend
70% Approve of CEO
Found 2,268 of over 3K reviews
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Recommend to a Friend
Approve of CEO
Michael Rousseau
226 Ratings
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
- "The benefits are great and a lot of advancement if looking to make this your career." (in 348 reviews)
Cons
- "Very messy infrastructure which has potential to improve but poor management can not handle that part" (in 124 reviews)
Ratings by Demographics
This rating reflects the overall rating of Air Canada and is not affected by filters.
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- 5.0Aug 17, 2023Business Insight AnalystCurrent Employee, more than 1 yearToronto, ON
Pros
Amazing work culture, good benefits and lots of room to learn and grow
Cons
Ticket benefits could be better
- 2.0Aug 21, 2023Customer Sales & Service AgentCurrent Employee, more than 3 yearsVancouver, BC
Pros
- Travel benefits - Meeting people from around the world
Cons
- Union lacks leadership - High time pressures - Employees are seen as numbers, not people - Employer does not provide all tools necessary for the job - $15/hour is not a livable wage in Canada - Difficult to get time off, management will not consider RTO if there is no coverage
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Air Canada has an overall rating of 3.6 out of 5, based on over 2,524 reviews left anonymously by employees. 67% of employees would recommend working at Air Canada to a friend and 58% have a positive outlook for the business. This rating has decreased by -4% over the last 12 months.
67% of Air Canada employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Air Canada 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.5 for career opportunities.
