I applied online. The process took 4 weeks. I interviewed at Air Canada (Tampa, FL) in Aug 2022
Interview
The application and interview process was extensive and lasted nearly a month. First, there was the application, a personality quiz, a chat-based ai interview, an English test, and finally, a Zoom interview.
Interview questions [1]
Question 1
Standard questions: How would you handle a demanding customer? How would you handle a request that conflicts with policy? How would you go "above and beyond" to help a guest?
The progress was lengthy. I had 2 interviews excluding the phone one. It took a while before I got a call back to get a response. The benefits seem nice though.
I passed 5 interviews (4 for each language}
The general one was long and they asked me some treaky questions.
At the end, they explained to me all about the position and they gave me the opportunity to asked them questions.
Interview questions [1]
Question 1
What were my goals?
Describe how did I improve myself in previous jobs?
One on one sit down interview with an interviewer. The person asking different questions. It does include role play, explaining what is expected and the schedule is base on 24/7 industry