It was very easy process.
I had an video interview. The questions asked were mostly situation based and related to previous job. 2 days after, I had language test. They sent me job offer within a week after the interview.
Interview questions [1]
Question 1
Tell me a time who you had to face angry customer and how you dealt?
I applied online. The process took 1 week. I interviewed at Air Canada
Interview
Applied online, got a phone call a few days later. Basic questions were asked; languages spoken, customer service experience etc. Second interview call was a language assessment in french. Basic questions were also asked. Was asked to spell out my name in french.
Simple. Phone screen. Language assessments. In person interview and then followed by an online skill assessment. Total time took less than 1 week from applying to interviewing. Awaiting response.
I applied through an employee referral. The process took 3 weeks. I interviewed at Air Canada (Vancouver, BC) in Nov 2018
Interview
I interviewed at Vancouver, British Columbia. The interview process includes initial phone interview, language test through phone and in person interview. The process took about 3 weeks. The interview took place at the hotel near the airport and lasted for around 30 minutes.
Interview questions [1]
Question 1
Tell me a time you went above and beyond for a customer