I applied online. The process took 2 weeks. I interviewed at Air Canada (Halifax, NS) in Nov 2017
Interview
Applied online, shortly after received an email for an online video interview, ended up calling to do the interview, they made it very easy going and were kind. Interview was about 20 minutes with one question in French. Then set up an interview for the language test.
Interview questions [1]
Question 1
What would you do if a passenger couldn't find room for their carry-on in the overhead compartments?
Fair but alot of questions. Be prepared with many scenarios that demonstrates customer service and your ability to react to emergencies. Being friendly and dress appropriately is also very important
The interview process comprises an initial group meeting with all applicants, followed by a concise overview of Air Canada. Subsequently, the larger group will be segmented into two or three smaller units for individual interviews. These interviews are designed to assess your interpersonal skills, cognitive processes, and professional bearing. You will be presented with a scenario for discussion, followed by a video analysis focusing on a flight attendant's actions, requiring you to evaluate their appropriateness.
It was a great experince doing an interview, even though I didn’t make the cut during the last interview for Air Canada. Overall it was a great journey. It does bring my hopes up because I lasted till the finals.