I applied online. The process took 2 months. I interviewed at Air Canada (Toronto, ON) in Oct 2017
Interview
I made it through almost all of the rounds. Very long process taking about 2-3 months. First there were 2 telephone interviews, 2 language assessments over the phone (english, italian, spanish) and then the in-person interviews took a few hours because it was composed of several rounds: First was a private/solo interview, then a group "chat"-open question/answer session with an attendant, then a group/panel round with lots of scenarios and reading out load, then final round asking simply if we prefer english or french and which city we'd prefer to work in/relocate to.
Interview questions [4]
Question 1
Tell us a time that you Anticipated problem & how did u prevent it?
LOTS of scenario questions during the group/panel part of the interview. The one I believe I messed up on was asking what I would do as a flight attendant if I caught a gentleman using the restroom during the flight to smoke, and how I'd handle the problem.
Fair but alot of questions. Be prepared with many scenarios that demonstrates customer service and your ability to react to emergencies. Being friendly and dress appropriately is also very important
It was a great experince doing an interview, even though I didn’t make the cut during the last interview for Air Canada. Overall it was a great journey. It does bring my hopes up because I lasted till the finals.
The interview process comprises an initial group meeting with all applicants, followed by a concise overview of Air Canada. Subsequently, the larger group will be segmented into two or three smaller units for individual interviews. These interviews are designed to assess your interpersonal skills, cognitive processes, and professional bearing. You will be presented with a scenario for discussion, followed by a video analysis focusing on a flight attendant's actions, requiring you to evaluate their appropriateness.