Initial phone interview followed by an email personality and compatibility assessment, Once you are hired they schedule phone interviews to verify your language skills that are on your resume, so be prepared for that. Overall it is a pleasant and straightforward process, much like any big corporation.
I applied online. The process took 3 weeks. I interviewed at Air Canada (New York, NY) in Jun 2016
Interview
Applied around May 18th 2016, got an interview 2-3 weeks later. Got an offered the next day after my interview, then drug tested 2 days after. Took a week to start the job, now going to Miami next week for official training.
Interview questions [1]
Question 1
two couples on the way to Hawaii for honey moon, two different seats they want to sit together but cant, how do you fix this problem?
Very easy and straightforward interviews. Your hiring is conditional on the language assessment you need to take during your training and it needs to match your resume, so be mindful of that. Initial email, one assessment, one phone interview. They hire volume not quality for entry level positions.
I applied online. I interviewed at Air Canada in Sep 2023
Interview
Interview process was very professional, unbiased, conducted by an Air Canada recruitment specialist. Was contacted to schedule an interview, then a language assessment was done to complete the application, received a call back with the initial job offer, then onboarding.
Interview questions [1]
Question 1
How would you handle a call from a customer where English or French isn't their primary language (essentially language barriers).