Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Agoda

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Agoda reviews | Agoda jobs | Agoda salaries | Agoda benefits | Agoda conversations
      Agoda interviewsAgoda Customer Service Representative interviewsAgoda interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Service Representative Interview

      Nov 7, 2018
      Anonymous interview candidate
      Budapest
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Agoda (Budapest)

      Interview

      Subsequently my job online application for a customer service position, I have been invited to have a skype interview on a Friday morning and after having a nice chat with the recruiter she was happy to take my application further. She asked me to send her by email a written task composed by several emails in all the languages I know within the next Tuesday end of day. As I had plans for my weekend I did the task on Monday and on Tuesday morning when I opened my email to send her my tasks I found an email from her saying: "At this time, we have decided to concentrate our attention on other candidates who we believe best meet the current needs for the role. Please be assured that your application was given full consideration" How can this be possible if they had not received yet my tasks and I was still on time to submit them? I thought it was a mistake so I still sent them my tasks but they made no answer about it. I asked information to the girl on Skipe sending her a text but no answer even in this case. I found it very unprofessional, I would like to warn people who want to apply for any position with Agoda to be careful because it could be just a waste of time. A trustful, professional and reliable company would apologize and clarify with issue but they just disappeared. Never happened to me before with no company, this was the first time and my feedback is very negative.

      Interview questions [1]

      Question 1

      Have you ever been in Budapest? Can you tell me about you? Can you tell me about your previous work experiences?
      Answer question

      Other Customer Service Representative interview reviews for Agoda

      Customer Service Representative (CSR) Interview

      Apr 22, 2026
      Anonymous interview candidate
      Kuala Lumpur
      No offer
      Neutral experience
      Difficult interview

      Application

      I interviewed at Agoda (Kuala Lumpur)

      Interview

      The interview process went pretty well, although some questions seemed pretty tough for a fresh graduate position. It took 1 month from scheduling to actual interview date without any further explanation on the delay.

      Customer Service Representative Interview

      Mar 24, 2026
      Anonymous interview candidate
      Pune
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 4 days. I interviewed at Agoda (Pune) in Mar 2026

      Interview

      It was a good process and aligned with the role only and the interviewer was also chill and took the interview professionally. Overall it was a greate experience out there.

      Interview questions [1]

      Question 1

      Do you have relevant work experience in the same field ?
      Answer question

      Customer Service Representative Interview

      Jan 21, 2026
      Anonymous interview candidate
      Kuala Lumpur
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Agoda (Kuala Lumpur)

      Interview

      3 stages interview, will reveice email and need to take online test. After complete test will have online interview with the hiring manager. If pass the interview then you’re accepted

      Interview questions [1]

      Question 1

      Question regarding a situation given and how to handle it
      Answer question

      Top companies for "Compensation and Benefits" near you

      avatar
      Amazon
      3.7★Compensation and benefits
      avatar
      Google
      4.5★Compensation and benefits
      avatar
      Shopify
      3.6★Compensation and benefits
      avatar
      Amazon Web Services
      3.9★Compensation and benefits