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      AXA UK

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      AXA UK interviewsAXA UK Telephone Counselling Clinical Assessor interviewsAXA UK interview


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      Telephone Counselling Clinical Assessor Interview

      May 24, 2023
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2+ months. I interviewed at AXA UK in Apr 2023

      Interview

      The recruitment process was in 3 stages: online application, screening call, video interview. I applied online and then had a screening call with the Clinical Services Manager. I didn't hear back for a few weeks and then I got an apologetic call asking if I'm still interested in the role, offering to progress to the final interview stage. The final interview stage was a 2 people panel (direct supervisors and managers) and was split into 4 sections: an overview about the role with a CV overview and discussion; case study, competency based questions and questions for the candidate (including availability for shifts, pay, etc). Overall had a pleasant experience during the interview. The interviewing managers made a point to discuss shifts& other committments and plan for workload with wellbeing of staff in mind, which in my experience is a sign of a healthy environment, where decision-makers care about their staffs wellbeing and sanity.

      Interview questions [2]

      Question 1

      case study: I was given 15 minutes with cameraµphone off to do a formulation based on limited info, suggest plan of treatment &length, explain rationale and share any further info I would be interested to know about client.
      1 Answer

      Question 2

      Competency based Q: 3 of them
      1 Answer

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