How are the career development opportunities at The RealReal?

Good peer group of women on the team. Mileage reimbursement is provided.

Extremely high sales quotas that are difficult to consistently achieve, paired with limited compensation upside even when goals are met. The organization feels top-heavy, with too many layers of management relative to the field team, which creates inefficiencies and slows decision-making. Management style can feel overly micromanaged and at times more focused on process and tone than actual business growth or performance metrics. There is limited perceived career growth, and compensation does not scale meaningfully with experience or performance. Overall morale among the sales team is low, and employee concerns around workload, pay, and structure do not always feel addressed in a meaningful way.

Great place to start a career, very knowledgeable staff, fun people, plenty of opportunity to grow and learn. They will teach you.

Very strict quotas that can feel unobtainable sometimes.

East work life balance A lot of opportunities to climb up the corporate ladder

Management is overbearing Every time you hit the goal they up it by a lot it can be discouraging

Flexible schedule and ability to manage your own appointments Friendly and supportive coworkers Gas and mileage reimbursement for travel Straightforward job once you learn the process Opportunity to work with luxury items and interesting clients

Constantly increasing quotas: Sales targets are raised frequently, which can make it difficult to keep up and feel like goals are always moving. Micromanagement: There is a heavy focus on metrics and tracking that can sometimes feel excessive. Significant driving required: The role requires a large amount of travel between appointments, which can be exhausting over time. Bonus structure can feel unrealistic: Incentives and bonus targets are often very difficult to achieve consistently. Changes to incentives: Some perks and rewards have been reduced over time (for example, incentives that used to be gift cards have been replaced with smaller branded merchandise rewards). Compensation adjustments: Pay structures and incentives have changed over time, which can make compensation feel less competitive. Operational challenges with consignments: Employees often have to manage client frustrations around pricing decisions, lost items, or processing delays that are outside of their control. Client retention challenges: Some clients choose not to consign again due to company pricing strategies or policies rather than the relationship with the account manager. Limited PTO and difficulty taking time off: PTO is limited, especially early on, and it can be difficult to get time approved due to scheduling demands. Time off around holidays can be particularly challenging to secure. Limited growth opportunities: The career path for sales reps is fairly narrow. Promotions are primarily tied to hitting large lifetime sales thresholds (such as Senior and Elite levels), and opportunities beyond those roles can be limited. While management paths exist, internal promotions are not always common.

All of my direct managers in FJW have been amazing. They are very open and willing to discuss any concerns you have. Two of mine have been foundational to my personal growth and have made me a better person. I am beyond grateful to them. Compassionate sums them up. The employees are some of the greatest people I've ever met. They work as a team and genuinely care about you as an individual. So much knowledge and experience combined in one place is what makes TRR, the workplace not the company, great. I'm a man, but in my opinion TRR has done an amazing job restructuring the typical workplace demographic of white men in power. Seeing so many women in leadership is empowering and it makes for a much more level headed and focused workforce. I was surprised when we briefly switched to John Koryl, who never really felt like a good fit. I'm glad we're back to female leadership with Rati.

Record profits yet no significant raise for any employees below the top. You have employees struggling to survive while our CEOs and execs rake in multi million dollar salaries and bonuses. Our CEO is at a 90:1 pay ratio, meaning they are making 90% more than the median income of it's employees. That is an egregious display of greed and thievery, absolutely unconscionable. We did all the work to make them profitable while they sit in their mansions on a laptop "working." We are in these warehouses 40+ hours a week working above and beyond expectation, because most employees genuinely believe in this company. Yet year after year we see nothing in return. I love this company, I've moved across the country for this company. I've made sacrifices for this company. It is very disappointing as TRR continually tries to seperate themselves from other corporations. They want to be viewed in a positive light, to be seen as morally better, but year after year they prove that they're no diffrent. One thing they have proved is that TRR is no diffrent from any other greedy corporation. No matter how good we are or how much money we make them, they will always cling to their greed aka stolen wages. Upper management genuinely has no idea what is going on here. They push all the hard work/projects onto others and spend their day doing god knows what. A lot of operating procedures implemented with very little communication, but with the expectation of changing absolutely everything on a dime to do other people's job without any compensation. Extremely slow career progression as a result of favoritism, usually. Years of being passed up for promotions while people with less experience or external hires get it before you. I know this is subjective and for a long time I assumed it was because I wasn't good enough. Then I started talking to others with the same background/experience/seniority and they have faced the same issues. In the end, it doesn't actually matter what you do or how good you do it or how experienced you are. The only thing that matters, in regards to promotions, is if the hiring managers like you.

Steady hours and great people to work with.

Low pay/ no growth opportunity.

Intelligent people, strong cross-team collaboration culture, owning end to end projects thereby helping personal growth.

occasional shift in priorities due to comparatively smaller team size

You meet cool people to work alongside

Not a career path for those looking for a company to grow in

All of my direct managers in FJW have been amazing. They are very open and willing to discuss any concerns you have. Two of mine have been foundational to my personal growth and have made me a better person. I am beyond grateful to them. Compassionate sums them up. The employees are some of the greatest people I've ever met. They work as a team and genuinely care about you as an individual. So much knowledge and experience combined in one place is what makes TRR, the workplace not the company, great. I'm a man, but in my opinion TRR has done an amazing job restructuring the typical workplace demographic of white men in power. Seeing so many women in leadership is empowering and it makes for a much more level headed and focused workforce. I was surprised when we briefly switched to John Koryl, who never really felt like a good fit. I'm glad we're back to female leadership with Rati.

Record profits yet no significant raise for any employees below the top. You have employees struggling to survive while our CEOs and execs rake in multi million dollar salaries and bonuses. Our CEO is at a 90:1 pay ratio, meaning they are making 90% more than the median income of it's employees. That is an egregious display of greed and thievery, absolutely unconscionable. We did all the work to make them profitable while they sit in their mansions on a laptop "working." We are in these warehouses 40+ hours a week working above and beyond expectation, because most employees genuinely believe in this company. Yet year after year we see nothing in return. I love this company, I've moved across the country for this company. I've made sacrifices for this company. It is very disappointing as TRR continually tries to seperate themselves from other corporations. They want to be viewed in a positive light, to be seen as morally better, but year after year they prove that they're no diffrent. One thing they have proved is that TRR is no diffrent from any other greedy corporation. No matter how good we are or how much money we make them, they will always cling to their greed aka stolen wages. Upper management genuinely has no idea what is going on here. They push all the hard work/projects onto others and spend their day doing god knows what. A lot of operating procedures implemented with very little communication, but with the expectation of changing absolutely everything on a dime to do other people's job without any compensation. Extremely slow career progression as a result of favoritism, usually. Years of being passed up for promotions while people with less experience or external hires get it before you. I know this is subjective and for a long time I assumed it was because I wasn't good enough. Then I started talking to others with the same background/experience/seniority and they have faced the same issues. In the end, it doesn't actually matter what you do or how good you do it or how experienced you are. The only thing that matters, in regards to promotions, is if the hiring managers like you.

I love my coworkers and very supportive on career development.

The training could have been better. While there’s value in learning on the job but there’s definitely things I wished they told us prior to being on the sales floor.