Great experience - Anonymous employee The RealReal Employee Review

4.0
Sep 3, 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great place to start a career, very knowledgeable staff, fun people, plenty of opportunity to grow and learn. They will teach you.

Cons

Very strict quotas that can feel unobtainable sometimes.

avatar
The RealReal Response
1y
Thank you for submitting your feedback. We are happy to hear that you had a great experience at TRR and enjoyed working with your former team. We understand production metrics can feel strict, and while we do set KPI’s to ensure a positive consignor and customer experience, we also leverage team performance and business needs to ensure performance metrics are realistic and achievable.

Explore other reviews about The RealReal

5.0
May 8, 2026
Recommend
CEO approval
Business outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

1.0
May 29, 2026
Recommend
CEO approval
Business outlook

Pros

Good peer group of women on the team. Mileage reimbursement is provided.

Cons

Extremely high sales quotas that are difficult to consistently achieve, paired with limited compensation upside even when goals are met. The organization feels top-heavy, with too many layers of management relative to the field team, which creates inefficiencies and slows decision-making. Management style can feel overly micromanaged and at times more focused on process and tone than actual business growth or performance metrics. There is limited perceived career growth, and compensation does not scale meaningfully with experience or performance. Overall morale among the sales team is low, and employee concerns around workload, pay, and structure do not always feel addressed in a meaningful way.

See reviews by: Helpful|Rating|Date|All