PayPal FAQ

Have questions about working at PayPal? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at PayPal.

All answers shown come directly from PayPal Reviews and are not edited or altered.

65 English questions out of 65

August 29, 2019

Does PayPal offer massages?

Pros

27 days paid leaves, no dress code, cab facility and free packaged fruit juice and banana in a day n also some nuts.

Cons

One will always have a pressure to perform, as quality 80%, AHT and Action rate has to be maintained throughout. And the initial mistakes done while learning might impact your YTD performance and if you take any unplanned leave , a mail with all the points will be in your inbox... You will be kept in PIP for 30 days and if still u don't perform till 80% then u r out. Every company needs benchmark to measure performance and to set a target..But this company sets unrealistic targets and keeps employees under pressure. Although we get 1.5 hr break each day, but for rest 7.5 hours ,cases keep on coming back to back with AHT in seconds and one needs to think even before going to wash room... I will never recommend anyone here.

Advice to Management

Start keep some space even for average performers and stop putting pressure on employees, give them sometime to breath, allow them to eat fruits n dry fruits on desk...Allow them to talk...

27 days paid leaves, no dress code, cab facility and free packaged fruit juice and banana in a day n also some nuts.

August 29, 2019

See 13 more answers

March 19, 2019

Does PayPal offer relocation assistance?

Pros

Great culture Enjoyable enviroment Good benefits package

Cons

Difficult to progress Long hours Work can become monotonous after you have worked there a while

Good benefits package

March 19, 2019

See 3 more answers

October 4, 2019

Does PayPal have a sabbatical or career break policy?

Pros

Great benefits i.e. Full healthcare for you and your family, pension, sabbatical, share options

Cons

Depending on the function you are working in you may never see or hear from your Director/VP. Change in the past 3 years has been continuous in comparison with the previous 10. A lot of very senior people have left or moved on bringing a lot of knowledge with them.

Advice to Management

Sit with customers, all I continuously heard was to 'be the customer' yet I could count on one hand the number of senior leaders who had spoken to a customer within the previous 3 months.

Full healthcare for you and your family, pension, sabbatical, share options

October 4, 2019

See 6 more answers

August 12, 2019

Does PayPal offer dental insurance?

Pros

No formals , good benefits like medical insurance , MNC

Cons

Abusive manager , asking employees to do un ethical financial tasks , Poor leadership and bureaucracy . Think they are a GODs gift to India and without PayPal indian economy can't survive

Advice to Management

Please change the leadership

No formals , good benefits like medical insurance , MNC

August 12, 2019

See 4 more answers

August 31, 2019

Does PayPal offer parental leave?

Pros

If you are under a good boss then you will be able to enjoy a lot of flexibility such as work from home and other stuffs. They have a medical policy for spouse and family and free transport.

Cons

The management specially in the Risk and Control Department in Bangalore believes in too much of micro management which is completely unnecessary,If they do not like any employee they have the complete power to throw people out of the company.The managment believes in hire and fire policy. There is no job security if you are working in those department. Even in the past few months lot of employees are fired which is really sad and unfortunate.The probation period specially for the employee above grade 22 is 6 months and they presurrize you on a daily basis and remind you everyday that you are on Probation. There is always a sense of fear while working here.

Advice to Management

Request the US management to look into the risk and control department as the brand name of PayPal is getting impacted due to some managers who do not believe in the PayPal value of wellness.

They have a medical policy for spouse and family and free transport.

August 31, 2019

See 5 more answers
  • 1
  • 2
  • 3
  • 4
  • 5

65 English questions out of 65

Popular Careers with PayPal Job Seekers

JobsSalariesInterviews