Pro-Demnity
Is this your company?
Is this your company?
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Pro-Demnity is hiring a CX Specialist! Drive client-centric initiatives, optimize customer touchpoints, support journey mapping, and manage CX improvement plans. Collaborate across teams, analyze data, and champion best practices to enhance client satisfaction, effort and loyalty. Read the full job description at https://brownconsulting.ca/client-experience-specialist/ and apply by October 6, 2025 with your CV and cover letter (PDF) to Brown Consulting: rochelle@brownconsulting.ca.
Environment, Social and Governance (ESG) is a core tenet of our Board, Management and Staff. We marked Earth Day in April with a neighbourhood clean-up, and collected 3 bags of garbage. Just doing our part to help beautify our environment and support clean, green spaces.
For National Truth and Reconciliation Day, our team came out in support of residential school survivors and their families, and we helped to raise awareness of how Every Child Matters. In addition, our Diversity, Equity, Inclusivity and Belonging committee arranged for a presentation from a representative of the National Centre for Truth and Reconciliation.
WOW! At the June Staff Meeting our CEO launched a new charitable-giving employee matching program. Pro-Demnity is helping employees to increase our collective impact on communities and people in need through generosity and caring.
For World Health Day 2022 our CEO Bruce Palmer unveiled 3 new initiatives that support employees in their efforts to maintain physical, mental and emotional health: 1. Wellness Allowance (up to $1200 per employee, annually, for approved physical health, mental health and wellness activities) 2. Headspace (online app to enhance mental health) 3. Disconnect Policy (addressing the need for all of us to be able to step away from work, minimize burnout and other health care implications) These augment existing initiatives such as personal days, additional paid non-statutory holidays, summer hours and competitive benefits, including access to an employee assistance program.
At the January staff meeting our CEO and COO championed the importance of health and wellness, de-stigmatizing mental health. Staff were engaged in a chat discussion answering four critical questions. Every year we support Bell Let's Talk Day, and throughout the year, provide opportunities to talk about mental health - especially as we're all working at home during the pandemic.
We're hiring an Insurance Claims Specialist (Professional Lines) in Ontario, Canada. As a Professional Lines Claims Specialist, he/she/they will manage a portfolio of professional liability insurance claims for our architectural clients. An advocate for the architectural profession, this individual is responsible for providing policyholders with a rigorous defence, while ensuring prudent and effective cost containment and oversight. For the full job description and details on how to apply, click on the image below.
We are hiring for an Architectural Expert & Advisor in Ontario, Canada. He/She/They will respond to the diverse array of challenges facing Ontario architects and support architectural firms to manage the risks associated with practice. You will be continually challenged, as you learn about risk, professional liability issues and insurance as it relates to practice. This is truly a unique and dynamic role! As an Architectural Expert & Advisor, and a member of our Centre of Architectural Expertise, you will work collaboratively with leaders of its internal departments, including Claims & Legal, Underwriting, Risk Services, Risk Education and Marketing & Communication. Your expertise will help provide policyholders with leading products and services, relevant risk guidance, and support to ensure a vigorous defense in the event a claim is made against them.
We're hiring a Governance and Project Coordinator in Ontario, Canada. This role works primarily with the Corporate Secretary, assisting in matters pertaining to the CEO, Board of Directors and its Committees. In addition, She/He/They will help coordinate and support company-wide projects and efforts, all aimed at helping support our commitment to being a trusted ally to the Ontario architectural profession. This position provides a unique opportunity to see how a niche insurance company operates at both the board and strategic levels, while also gaining experience and insight into a broad spectrum of operating issues.
We're hiring a Law Clerk in Ontario, Canada. This role supports the Claims & Legal team as they provide our clients with a vigorous defence. You will provide general administrative support, case preparation, trial preparation, and other clerical tasks as required.
