Watch as we take a deep dive into a real-life customer service scenario at Foundever. Today's focus: handling a disgruntled airline customer over the phone. Meet Karina, a customer who's had a frustrating experience with a disconnected call and needs to change her flight. And meet Arick, our representative, who is committed to turning Karina's day around. Explore career opportunities 👉 https://jobs.foundever.com/
Foundever was recognized as a Great Place to Work again in Brazil, India, and Portugal. This year, Egypt and Greece join this group, and we couldn't be prouder of our teams. Thank you to all our associates who make Foundever a Great Place to Work!
Are you intrigued by the challenge of solving all kinds of technical issues? Do you wish you could be the go-to expert, guiding others through the often-perplexing labyrinth of technology? If so, consider joining our team as a technical support customer service agent. If you find yourself drawn to the challenge of solving complex technical issues or enjoy providing sound advice, join Foundever!
Our associates' stories are the most inspiring! Discover Ruth's story and other Foundever associates on stories.foundever.com.
Our Foundever Games are approaching their grand finale! After nine exciting challenges over the past 6 months, we have reached our 10th and final challenge. The dedication and enthusiasm of our teams have been truly inspiring. Together, we have achieved remarkable milestones, including running a combined total of 29K km and walking an impressive 440K km. Our final challenge, Foundever United, started just 4 days ago and has already seen tremendous engagement. We have over +2,600 participants who have collectively accumulated more than 558,870 points and counting. Join our active and vibrant team!
Welcome to another tantalizing episode of Foundever Foodies, your passport to a world of culinary delights, brought to you by our diverse team of over 170,000 associates. This time, we're venturing to the charming cafes of France to sample a classic French breakfast staple - toast made with the iconic baguette, served with butter and jam.
Foundever™ teamed up with Women in CX (WiCX) for an inspiring event in Stockholm, Sweden—the first of its kind in the Nordics! 🌟 Women from top regional brands gathered to connect, share insights, and pave the way for a brighter future in the customer experience industry.
Excel in customer service live chat: Real-life scenario. Join us in this thrilling episode as Arick, a customer service agent from Foundever, navigates a tricky inquiry. Learn valuable lessons about empathy, professionalism, resilience, and adaptability in the world of chat customer service.
Double win for Foundever™ at Comparably 2024! Best Company Career Growth & Leadership. Thanks to our team for making us a #BestPlaceToWork!
As we continue to expand across the globe, we are thrilled to announce the opening of a new hub in City Stars, Cairo, in Egypt! Cairo, with its vibrant and dynamic young population, is a hotspot for the tech and outsourcing industries, making it the perfect location for our new hub.
Check out your Company Bowl for anonymous work chats.
