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Anne Meisner has joined Amelia as Chief Financial Officer. She brings deep SaaS expertise to our company, as well as over 20 years of experience in investment management and corporate finance. Meisner will lead Amelia's global finance team and direct our company's strategy around implementing, managing and running all finance activities.
Amelia has been hired by Starfish Digital as the official Starfish Concierge. In this role, she will provide multi-channel conversational exchanges, customer care and back-end operational support. With Amelia's multilingual capabilities, Starfish Digital will be able to provide their clients with personalized support in their native languages.
Kenneth S. Nugent, P.C. Attorneys at Law formed a new arm of their law firm, 1LAW, which will exclusively sell Amelia's legal services to other law firms. Since joining KSN, Amelia has helped them to sign up over 1,100 new clients. KSN decided to form 1LAW to help other law firms with intake and other legal needs.
Amelia has been hired by TriStar Plastics Corp to digitize the company, improve customer service and help employees focus on business development and project support. Amelia will provide customer support and help generate leads through TriStar's customer portal, relieving employees from repetitive, time-consuming administrative tasks.
April King Legal hired Amelia as their digital legal assistant. In the first phase of her three-part implementation, Amelia will handle thousands of inbound enquiries from April King's customers. This will relieve her human colleagues of this time-intensive task, empowering them to focus on direct client liaison and case management.
Amelia is recognized as a leader in IT Automation and Intelligent Virtual Agents (IVAs) in Zinnov's recent analyst report, Zinnov Zones: Hyper-Intelligent Automation, H1 2021. The report commends Amelia for its "robust capabilities in intent recognition, contextual understanding and natural language capabilities," as well as Amelia's extensive integrations.
Conversational AI has become a critical technology for businesses today. To provide business and technology leaders with a business case and plan for implementing Conversational AI, this IDC PlanScape highlights several real-life examples from Amelia clients, including Bankia, Telefónica and Ken Nugent, P.C. Attorneys at Law.
