Check out your Company Bowl for anonymous work chats.
Happy International Women's Day! Starting today, we'll be highlighting several participants from Amelia's Women in AI series. Be sure to connect with us on LinkedIn, Twitter and Facebook to read their stories and learn how we can break gender biases in STEM. #IWD2022 #BreakTheBias
What's Next is back! You're invited to our inaugural 2022 hybrid seminar, What's Next in Extraordinary Customer Experiences, on March 24 at 4pm EDT. Our distinguished presenters will discuss the essential goals and considerations for creating extraordinary customer experiences, some of the new technologies making these experiences possible and much more! Register for the event today to reserve your spot.
New Job Alert! Amelia has been hired as a digital hospitality concierge by Resorts World Las Vegas. Resort patrons can text or chat Amelia, renamed RED, for immediate assistance with making reservations, exploring amenities, scheduling hotel checkout and more. Resorts World Las Vegas employees also can chat with RED for information and assistance with various services. Read more about Amelia's new role at Resorts World Las Vegas below!
Amelia is on the job again! Wellness Group International, a science-led health and wellness technology company, has hired Amelia as an AI Nutritionist and customer care agent. In this role, Amelia, renamed MilaNova, handles digital customer onboarding, discusses suitable products and services for customers' unique requirements, and more. To learn about Amelia's role at Wellness Group International, click the link below!
We are excited to announce that Amelia has been hired by Toyota Financial Services España as a customer care virtual assistant! Amelia will help the company improve operational efficiency and customer satisfaction by providing customers with immediate financial contract management support. Learn more about Amelia's new role:
We are proud to announce that Amelia has been recognized as a Leader in the 2022 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms. Amelia also achieved the highest overall position for ability to execute in the Leaders quadrant. Visit the link below to learn why Gartner named Amelia a Leader in Enterprise Conversational AI!
Amelia is on the job again! Seguros SURA Chile, a leading insurance provider, hired Amelia as a customer care virtual assistant to provide customers with insurance policy and claims management support. When customers need help, they can speak to Amelia in Spanish via their preferred channel, including website chat, WhatsApp, Facebook Messenger, email or voice call. Learn more about Amelia's new role!
Visionworks has hired Amelia as their digital customer service representative. Amelia now handles all incoming calls for a majority of Visionworks' retail stores, during which she helps customers schedule appointments for eye exams, confirm benefit eligibility and more! Learn about Amelia's new role at Visionworks at the link below.
Amelia has been hired by The Chemours Company (Chemours), a global leader in the chemical industry, to enhance experiences for its employees and contractors. The company, headquartered in Wilmington, DE, was looking for a solution that would reduce operating costs, increase efficiency and integrate with its existing internal support infrastructure. To achieve these objectives, Chemours hired Amelia as its Digital Assistant for approx. 9,000 total employees and contractors, based on her ability to increase end-user productivity by efficiently and effectively resolving users’ questions.
We're grateful for our incredible clients and partners, our amazing global employees and YOU — thank you for joining us this year as we shared how companies deliver extraordinary customer experience with AI. We wish you a very safe and happy holidays! https://vimeo.com/ipsoftinc/holiday2021
