parcelLab Reviews

4.3

83% would recommend to a friend

(67 total reviews)

Tobias Buxhoidt

Not enough data to show CEO approval

85% positive business outlook

parcelLab has an employee rating of 4.3 out of 5 stars, based on 67 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The parcelLab employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

67 reviews
3.0
Dec 20, 2023
Recommend
CEO approval
Business outlook

Pros

Remote Work Enjoyable Offsite Meetings Flat Organizational Structure

Cons

Recent changes to company culture and employee security Frequent layoffs causing uncertainty among employees Budget constraints impacting company meetings Losing talent to competitors Heavy reliance on German retail customers

avatar
parcelLab Response
2y
Thank you for taking the time to share your thoughts on your experience with parcelLab. We appreciate your feedback and are delighted to hear about the positive aspects you've highlighted, such as the benefits of remote work, enjoyable offsite meetings, and the flat organizational structure. Your concerns about recent changes to the company culture, employee security, and the impact of frequent layoffs are duly noted. We understand that uncertainty and budget constraints can affect morale, and we take these matters seriously. We are committed to maintaining a positive workplace environment, and your advice to prioritize employee job security aligns with our culture values, specifically putting the customer at the heart of what we do as our employees are our internal customers. We recognize the challenges posed by budget constraints on company meetings and the potential loss of talent to competitors. Rest assured, we are actively assessing and addressing these issues to ensure our organization remains competitive and supportive of our valued employees. We will certainly take your advice to heart and work towards fostering a workplace that not only embraces change but also prioritizes the well-being and job security of our employees. If you have any specific suggestions or additional thoughts, please feel free to reach out. We are committed to continuous improvement and creating an environment where every team member feels valued and secure.
3.0
Oct 14, 2022
Recommend
CEO approval
Business outlook

Pros

Laid back company culture Great pay Good offices Company trips

Cons

Was made redundant Not very culturally diverse

avatar
parcelLab Response
3y
We appreciate that you've taken the time to give us a bit of feedback on your experience at parcelLab. Our culture is a continuous priority for us, and we value the sense of community and connection that our company trips, team off-sites, and in-person offices help provide to our employees. Gathering everyone together always energizes our team and allows us to lean into the joy, teamwork, and equality that comes from working with our colleagues who possess different experiences and viewpoints - we're glad to hear you were able to be a part of this while you were here. While our restructuring was a necessary business decision, it was not one that we took lightly. We are grateful for the contributions you undoubtedly made to the team and we wish you a future full of success.
2.0
May 17, 2025

Good Pay & Colleagues, but Poor Leadership & Direction

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Competitive salary and good benefits. High-quality equipment and tools provided. Engineers are generally friendly, collaborative, and helpful.

Cons

The company promotes a friendly and inclusive culture, but beneath the surface, leadership is fragmented and disconnected. Micromanagement is prevalent within the Product and Engineering teams, creating a restrictive work environment. Hire and fire mentality is in total contrast to the parcel crew culture that is promoted Mid-level managers struggle to provide meaningful guidance due to the lack of strong leadership/mentoring from the senior leadership team. Ideas are often dismissed, not due to merit, but because of poor social skills and a lack of empathy at the leadership level. Decision-making feels reactive and unstructured, leading to chaotic, knee-jerk changes rather than strategic growth.

Viewing 1 - 3 of 67 Reviews

Glassdoor has 87 parcelLab reviews submitted anonymously by parcelLab employees. Read employee reviews and ratings on Glassdoor to decide if parcelLab is right for you.