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      iCapture

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      iCapture Reviews

      4.1

      84% would recommend to a friend

      (11 total reviews)

      Brady Roberts

      100% approve of CEO

      92% positive business outlook

      Ratings by category

      5.0

      Diversity and inclusion

      4.7

      Work/Life balance

      4.4

      Compensation and benefits

      4.2

      Career opportunities

      4.0

      Senior management

      3.9

      Culture and values

      Reviews by job title

      11 reviews
      1.0
      Jul 9, 2019

      Ok nothing to write home about

      Sales and marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay and really good benefits

      Cons

      They don’t know what they are doing . iCapture’s customer satisfaction survey revealed customers are generally unhappy with the service and reported back that they find it at the low end of technology standards. They have marketing issues as well and are out of touch with what is needed and how they can deliver. One huge ethical problem: They like to convince employees to quit so they don’t have to pay unemployment insurance amounts.

      5.0
      May 4, 2020

      Fun, fast-paced, growing company with strong leadership and opportunities

      Client success
      Recommend
      CEO approval
      Business outlook

      Pros

      I have been working full time at iCapture for less than a year. The amount of change and growth just during the time I've been here has been remarkable; the Senior Leadership Team has consistently demonstrated strong leadership, a long-term growth and sustainability vision, empathy, willingness to invest in their employees, and promote a learning environment with advancement opportunities. This is a super fun and talented group of people with whom I feel honored to work.

      Cons

      Growing pains are a natural byproduct of any company willing to challenge old thought patterns and ways of doing things in the interest of improving their company, employee experience, and customer journeys. This company is no exception, but in the midst of the discomfort that change inevitably brings, have very gracefully navigated and nurtured their employees through the process. Not a con, but an acknowledgement of both the reality and the excellence with which the growth has been planned and implemented.

      Viewing 1 - 3 of 11 Reviews
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      ReviewsiCapture reviews

      Glassdoor has 11 iCapture reviews submitted anonymously by iCapture employees. Read employee reviews and ratings on Glassdoor to decide if iCapture is right for you.