Ok nothing to write home about - Sales and Marketing iCapture Employee Review

1.0
Jul 9, 2019
Recommend
CEO approval
Business outlook

Pros

Good pay and really good benefits

Cons

They don’t know what they are doing . iCapture’s customer satisfaction survey revealed customers are generally unhappy with the service and reported back that they find it at the low end of technology standards. They have marketing issues as well and are out of touch with what is needed and how they can deliver. One huge ethical problem: They like to convince employees to quit so they don’t have to pay unemployment insurance amounts.

Explore other reviews about iCapture

5.0
Jan 16, 2024
Recommend
CEO approval
Business outlook

Pros

Good processes and leadership vision

Cons

No cons at this time

5.0
May 4, 2020
Recommend
CEO approval
Business outlook

Pros

I have been working full time at iCapture for less than a year. The amount of change and growth just during the time I've been here has been remarkable; the Senior Leadership Team has consistently demonstrated strong leadership, a long-term growth and sustainability vision, empathy, willingness to invest in their employees, and promote a learning environment with advancement opportunities. This is a super fun and talented group of people with whom I feel honored to work.

Cons

Growing pains are a natural byproduct of any company willing to challenge old thought patterns and ways of doing things in the interest of improving their company, employee experience, and customer journeys. This company is no exception, but in the midst of the discomfort that change inevitably brings, have very gracefully navigated and nurtured their employees through the process. Not a con, but an acknowledgement of both the reality and the excellence with which the growth has been planned and implemented.

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