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Worcester Public Library

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Worcester Public Library Reviews

2.2

18% would recommend to a friend

(18 total reviews)

14% positive business outlook

Worcester Public Library has an employee rating of 2.2 out of 5 stars, based on 18 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Worcester Public Library employee rating is 41% below average for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

18 reviews
3.0
Sep 28, 2025
Recommend
CEO approval
Business outlook

Pros

Good salary, holidays off, fun events for staff

Cons

Admin doesn’t care about staff safety, too many librarians who want to read all day and spend time in their little cliques whispering about other staff members yet they’re the ones constantly getting spoken to about their terrible behavior and shouldn’t be working here. Admin is not transparent. They change things constantly, push you beyond your limits, and glorify job stress equating it with a job well done- wrong, they are making staff have mental health issues. The directors and deputy directors are completely aware of how awful things are here but they collect their six figure salaries, work from home and don’t have to work weekends. They do nothing to support staff. Admin does whatever they want and don’t do any work- they’re in “meetings” all day. Middle management is basically worthless bc they are a group of severely burnt out people because Admin refuses to support them and makes them play back up security with the custodians!

3.0
Dec 11, 2024
Recommend
CEO approval
Business outlook

Pros

Lots of perks of working here, good people to be around

Cons

Stressful environment and long hours

1.0
Jan 20, 2024

A truly unfortunate situation

Recommend
CEO approval
Business outlook

Pros

So many hardworking, dedicated colleagues

Cons

Current director encourages an atmosphere of back-biting and drama and uses promotional opportunities to reward those he perceives as political allies. WPL has become a highly political organization at war with itself. It can be a struggle for dedicated employees to avoid the fray and focus on their jobs. Almost everyone in my department is considering leaving, at least to some extent.

Viewing 1 - 3 of 18 Reviews

Glassdoor has 18 Worcester Public Library reviews submitted anonymously by Worcester Public Library employees. Read employee reviews and ratings on Glassdoor to decide if Worcester Public Library is right for you.