WolfNet Technologies Reviews

Thank you for your review. I'm glad you enjoyed the work environment, appreciated the competitive compensation, and approved of the software enhancements. While not all managers are privy to financial details (WolfNet is privately held), the Company has experienced excellent growth year over year for the past five years. During the Great Recession, WolfNet grew 11% without any layoffs and with pay raises for every staff member each year. Currently, our growth rate as compared to last year (which was a record year) is the highest it's been in the past decade. As you noted, WolfNet has recently made significant investments in software for sales, marketing, finance and related business automation. We purchased and implemented SalesForce, Pardot, Desk.com, FinancialForce, Chargent, Exactly, TaskRay, and Weekdone. We also renewed our licenses with Workfront, Docusign, Hireselect, and Bamboo HR. All software and consulting for the respective implementations were paid for with cash. With respect to marketing, we also upped our license with Pardot to include support for up to 100,000 customers/email addresses. The primary purpose for implementing the new systems is to allow the Company to continue to scale its growth as efficiently as possible while providing a superior experience for our customers, staff members and vendors. While the cost for these systems and implementations are deep into six figures, the investments are well worth the time, money and effort spent. WolfNet offers flexible hours for nearly every staff member based upon their individual needs. We offer earned PTO and while the general rule of thumb is to provide two weeks of advance notice for PTO, I am not aware of any manager recently declining any short notice PTO requests (life happens to everyone). The business units do not currently offer telecommuting as an employment option due to the high levels of collaboration required throughout each day. Nevertheless, our tech department has greater flexibility in this capacity due to the type of work they do. Some people feel that all companies they work for should offer a very high degree of flexibility on a daily basis, even without notice. We can appreciate this perspective though it does not work very well for a customer focused company like WolfNet. In the end, our goal is make sure our customer and staff member's needs are balanced. On the note of feeling watched, in our experience folks generally feel that way only when they have something to hide. Facts. 1) WolfNet has had reliable internet access at every conference and tradeshow it has attended in the past 15 years. 2) A minimum of 99% of all decisions made at WolfNet on a daily basis are made by Managers and staff members. 3) WolfNet does not assign laptops to staff members---we prefer work-life balance. That being said, work at work and then be at home. If anyone would like to use a laptop for work, travel, or otherwise, all they have to do is ask IT - there are a total of 16 laptops in the office. 4) There is a Company iPhone and iPad for testing. Today, and in part based upon your feedback, we added two Droid devices to the testing mix. 5) When asked for feedback, all managers and staff do their best to provide their perspective in the fastest, most efficient method possible for all involved. This includes yours truly, even if I need to break out my rusty design skills to help fill a knowledge gap. Again, we appreciate the candor you expressed in your review. Open and direct feedback can only make us better. If you or anyone reading this review has any questions or would like clarification, please feel free to email hrdept@wolfnet.com or call us directly at 612-342-0088.

Thank for your comments. An 8 year tenure at any company is a long time and we certainly appreciate that level of commitment. I’m glad that you appreciated the health insurance, co-workers, and certain members of the management team. And who can complain about a free lunch every week! First, I happily admit that I wrote one of the reviews. I feel it’s important to share my perspective and frankly, my post is as relevant and valuable as any other post. I’m also glad to see that others have flagged my review as helpful. Beyond that, I am unable to say who wrote which review with the exception of one (he included his name in the review). All reviews about WolfNet and any other employer on Glassdoor are authentic to the best of my knowledge. And the more reviews, the better the perspective for the folks doing their research. WolfNet is a family business and I am the CEO and founder. We currently employ 41 people. The Vice President of Operations is my wife, who is a talented business operator who has earned the respect of her peers and employees based upon her hard work and dedication over the past 10+ years. WolfNet’s Business Manager is my sister. She has been working at WolfNet for almost two decades expertly managing our finances and HR Dept. She categorically has the best interests of the staff members as her top priority and is supremely cool under pressure. WolfNet’s CTO and I go all the way back to middle school. He was WolfNet’s first full-time employee over twenty years ago and his contributions over the years have been nothing short of stupendous. The man exemplifies the essence of fairness and equality and he’s also a heck of a tech guy to boot. To the rest of the managers and employees, when you work with such great people for so long, it’s easy to become friends. If you think about it, you’re at work for more hours than most folks spend with their families each week. Frankly, I think most people prefer a workplace where they enjoy the people they work with to the point where they can call them friends. With respect to word choice, it’s true that I curse here and again. However, I do not use vulgarities. It’s one thing to color up a comment with a curse word and an entirely different matter to use words that are outright coarse and/or rude. Nevertheless, I will take your point to heart and be more mindful of my word choice. Prior to employment we ask prospective employees to complete online assessments (aptitude, personality, and skills tests) to provide relevant, objective data to help WolfNet make more informed hiring decisions. Such assessments are commonplace among employers. Most people really enjoy the office dogs. IMHO, they are both very well trained (evidenced by all the tricks they can do) and offer a fun dynamic to the office environment. Everyone who works at WolfNet knows in advance that we have office dogs. So it’s certainly not a surprise and most folks think our cool pups are a workplace benefit. To your comments about turnover, the median tenure for all WolfNet staff members is currently 4.8 years. According the US Bureau of Labor Statistics, the median tenure for employment in the US in 2016 was 4.2 years. With respect to micro-management, I’d say it only applies in situations where it may be needed for a period of time. WolfNet’s culture is focused on empowering its people to do their jobs independently. As for me, I’m focused almost exclusively working “on” the business, not “in” the business. To your comment about work-life balance, it’s different for each of us and will likely be different at different stages of our lives. In the end, life will deliver the value and balance we desire. To that end, WolfNet’s employees average 40-45 hours per week. We offer a PTO program that fast tracks to twenty-two PTO days annually after just six years (plus 7 paid holidays). Flex Fridays are available in the summer and our management team is flexible and accommodating when folks need to take time for those unplanned life items that simply show up sometimes. WolfNet’s culture is focused on empowering its people to make a difference, to be heard, and to ultimately create success of our customers. We inherently trust our employees to do their jobs and want nothing more than to help everyone reach the level of greatness we know they are fully capable of achieving. Thank you again for your comments and I wish you great success moving forward. Questions or would like clarification? Please feel free to email hrdept@wolfnet.com or call us directly at 612-342-0088.