Wine Rack Reviews | Glassdoor.ca

Wine Rack Reviews

Updated Jul 2, 2019

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Found 94 reviews

2.7
StarStarStarStarStar
Rating TrendsRating Trends
38%
Recommend to a Friend
28%
Approve of CEO
Wine Rack CEO Jay Wright
Jay Wright
5 Ratings
Pros
  • "Get a few free bottles of wine each month(in 6 reviews)

  • "You will learn about Niagara wines and a couple of free bottles every month(in 6 reviews)

Cons
  • "Management does nothing to protect the minimum wage staff(in 22 reviews)

  • "A lot of upselling and upper management getting upset when not meeting goals(in 20 reviews)

More Pros and Cons
  1. "Fun job, great team atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Wine Merchant in Toronto, ON
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Wine Rack part-time for less than a year

    Pros

    Opportunities for growth Great co-workers Good management

    Cons

    Work can becoming boring after a while Managers move from store to store which can change dynamic

    Advice to Management

    Don't move your managers around so often

    Wine Rack2019-02-04
  2. "Changes rules"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Wine Rack full-time for more than a year

    Pros

    Free wine and trips

    Cons

    A lot of upselling and upper management getting upset when not meeting goals

    Wine Rack2019-06-12
  3. "DO NOT WORK HERE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Wine Merchant in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Wine Rack part-time for more than a year

    Pros

    Free Wine, so that is ok I guess. But if you work anywhere else you can just go buy better wine.

    Cons

    If you work literally anywhere else you will be happier. Management is the worst, HR is horrible, pay is pennies. Value yourself, look anywhere else.

    Wine Rack2019-07-02
  4. Helpful (1)

    "Low-paying corporate job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Experience Champion in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Wine Rack part-time for more than a year

    Pros

    Your coworkers can be extremely nice and fun.

    Cons

    The company pays you minimum wage with rare and hilariously low opportunities for raises. Despite this, they expect you to humiliate yourself by dressing up like a grape and don't care when people harass you on the street. They also expect you to work like you make commission, but of course you don't. They make you track your goals thoroughly, but every reward they ever offer you is just... wine. How about paying your...

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    Advice to Management

    Change literally everything you do. Respect your employees. Pay them better and stop demanding such ridiculous things from them. Care about their safety. You're not fooling anyone with your cheery attitudes acting like it's a fun party place to work. By the way, you shouldn't make a store selling alcohol "fun". It's serious, and when you make it seem fun you risk our safety.

    Wine Rack2019-05-24
  5. "Not the Best"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Wine Rack part-time

      Pros

      Learn a lot about wine

      Cons

      lack of support from head office

      Wine Rack2019-03-19
    • "manager of a busy location"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Wine Rack full-time for more than 3 years

      Pros

      good wine and always busy

      Cons

      upper management needs to be more hands on with their shops

      Advice to Management

      possibly work in your stores occasionally to have a better handle on how store operations actually work

      Wine Rack2019-02-26
    • "It’s a no from me"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Wine Merchant in Toronto, ON
      Negative Outlook
      No opinion of CEO

      I worked at Wine Rack

      Pros

      Flexible ish.. 8 free bottles of wine to start.. can be quiet at times

      Cons

      Lowest pay possible. Had to unload a truck every Friday morning full of boxes of bottles of wine. Hard labor , bad pay bad benefits. Only worthwhile if you are a manager but even then it’s a trap because of the sales you need to meet. Dangerous environment to work in, no security to protect you. Dealing with a lot of drunks and homeless. Other employers would steal wine on the regular. Had to wear a grape suit outside...

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      Advice to Management

      Don’t treat your part timers so poorly. There is a lot of internal theft at the cause of it being such a mundane job with no opportunity for growth. We are not at fault for your business model not working — lcbo beats you because of price and selection. Wine rack only is afloat because of it being open until 11pm

      Wine Rack2019-03-18
    • "Decent PT job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Neutral Outlook
      Disapproves of CEO

      I worked at Wine Rack part-time for more than 3 years

      Pros

      Weekly bottle of wine for free Mostly good store managers/team leaders

      Cons

      After new CEO came into company around 2013 the company started trimming hours from all all workers, both FT and PT. It was at the point where they technically stopped paying you when the store closed even though you would still have duties of closing the store that would keep you there for another 15-20 minutes. A few try hard managers who don’t have realistic expectations from their workers. Though The pressure...

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      Advice to Management

      Don’t try to squeeze more out of your workers when then can easily make more profit for you if they are happier

      Wine Rack2019-02-14
    • "Decent part time job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 

      I worked at Wine Rack part-time

      Pros

      Try new samples, learn more about wine, not difficult sale targets

      Cons

      Irregular hours, only part time

      Wine Rack2019-01-21
    • Helpful (1)

      "Wine Rack store manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Store Manager in Toronto, ON
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Wine Rack full-time

      Pros

      Culture, lots of decision making freedom, excellent hands on leadership, senior management knows most people on a first name basis, very rewarding work, managers create their own work environment, lots of contests, tuition reimbursement, wine education offered to full time employees, tonnes of opportunity for personal and professional growth

      Cons

      Retail hours, constantly changing expectations, store managers are expected to be on call 24/7, inconsistent area management depending on what area you're in.

      Advice to Management

      Make the job less complicated, the less moving parts are in the organization, the less constant changes need to happen. Put more managers into smaller training roles and put less pressure on area managers to do everything, it creates too much inconsistency in what actually gets delivered.

      Wine Rack2018-12-05
    Found 94 reviews