Wine Rack Reviews

Updated Oct 21, 2021

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Found 155 of over 157 reviews

3.0
40%
Recommend to a Friend
18%
Approve of CEO
Wine Rack President and CEO Jay Wright
Jay Wright
25 Ratings
Pros
  • "1 free bottle of wine a month (when manager remembers)(in 9 reviews)

  • "Great people, easy job, professional development opportunities(in 7 reviews)

  • Cons
  • "Minimum wage pay, expects to have open availability for a part time job(in 27 reviews)

  • "upper management needs to be more hands on with their shops(in 25 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, more than 1 year

      learn a lot

      Sep 17, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      learn a lot about wines and you get free ones when first starting out :)

      Cons

      long shifts at times, lots of standing

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    2. 4.0
      Current Employee

      Good

      Oct 11, 2021 - Merchant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Free wine friendly atmosphere customer service

      Cons

      Long hrs if quiet low pay

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    3. 2.0
      Current Employee, more than 1 year

      The worst Wine Company in Ontario, if not Canada

      Oct 10, 2021 - Wine Merchant in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      1 free bottle of wine issued per month

      Cons

      Dirty stores, terrible wages, no room for growth

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    4. 1.0
      Former Employee, more than 3 years

      Under paid, Unsafe, Overworked

      Oct 21, 2021 - Store Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Free Wine Play your own music Dogs Allowed in Store

      Cons

      Low pay, unfair bonus structure, taxed on wine rack gift cards and any gift cards given by company, raises are a joke Unsafe working conditions; theft, armed robberies, mentally ill/dangerous customers, no security, Area managers don’t care about your safety. Expected to use own laptop and devices to complete work. Cannot check work emails or use scheduling software on VERY old POS. Must use skip tablet that rarely works or use own devices with no compensations. Stores in poor conditions. Most stores have broken fridges, floods, bug infestations, broken ice machines, weak wifi, Air conditioners always broken-expected to work in intense heat. Window breaks (expected to go to store at any time to watch store with smashed windows until they get repaired. Wine merchants are treated poorly by Area managers and paid $14.40. No one wants to work there anymore so most managers working way over their hours just to staff the store. Say goodbye to work life balance. Expected to be on call 24/7 Upper management will not try to develop or train you. Huge disconnect between head office departments resulting in way more work for Store Managers Regular forced transfers to new locations with little notice or choice. “You are not hired to a store, you are hired to the company”

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    5. 4.0
      Current Employee

      Part time

      Sep 13, 2021 - Wine Merchant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Wine samples and learning about wine.

      Cons

      In the beginning, my shift was only 10 hours weekly.

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    6. 3.0
      Current Employee, more than 1 year

      Decent part time job

      Aug 17, 2021 - Wine Merchant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people to work with. Easy job. Free wine. You can play your own music.

      Cons

      Racially insensitive management. Very poorly managed. No security even though we sell alcohol. Low pay

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    7. 2.0
      Former Employee

      Disorganized company, cares little for retail workers

      Aug 31, 2021 - Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      When you are starting out, the company gives you free wine and tasting notes to improve your palate. This was the only enjoyable part of the job

      Cons

      I worked at Wine Rack for 2 years, and was consistently disappointed with the way management treated employees and dealt with internal conflict. The rate of pay was minimum wage, despite constantly having to deal with extremely stressful and sometimes dangerous situations. Other coworkers said they often felt discriminated against, and it was very clear that management plays favourites

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    8. 5.0
      Current Employee

      Wine rack

      Aug 6, 2021 - Manager in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits, free wine, great community

      Cons

      Long hours, thefts, Load days

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    9. 3.0
      Former Employee, more than 1 year

      Free Wine

      Jul 24, 2021 - Wine Merchant in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      learn about wine, free wine monthly, easy work, flexible schedule

      Cons

      dealing with theft, being on feet unable to sit for long periods of time

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    10. 4.0
      Current Employee, less than 1 year

      Good Part Time Job

      Jul 18, 2021 - Part Time Wine Merchant in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Depending on the location, it's a very relaxed environment. Great work for when in school.

      Cons

      Depends on management. Like anywhere else. No benefits.

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