Whitepages Reviews | Glassdoor.ca

Whitepages Reviews

Updated Aug 15, 2019

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Found 121 reviews

4.3
StarStarStarStarStar
Rating TrendsRating Trends
81%
Recommend to a Friend
Leigh McMillan
1 Ratings
Pros
  • "Whitepages also recognizes that a work/life balance is important(in 19 reviews)

  • "great benefits and perks (ER HSA contribution, Friday lunches, snacks, happy hours, onsite massages(in 14 reviews)

Cons
  • "Whitepages actually does a great job of handling this: we have at least two all-hands meetings each month where we get insight into recent initiatives(in 14 reviews)

  • "(in 13 reviews)

More Pros and Cons
  1. "Whitepages"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Site Reliability Engineer in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Whitepages full-time for more than 3 years

    Pros

    I have been with Whitepages for 3 years, seven months now and when I look back on all the major events, I can mentally point out where I had a valued impact on Whitepage's success. When you work at Whitepages, you have the opportunity have a lasting legacy that you can proudly look back on and grow from.

    Cons

    Small companies tend to require stepping out of your normal role to take on more responsibility. The biggest challenge is managing your workload.

    Advice to Management

    Keep promoting good work life balance and career growth opportunities.

    Whitepages2019-08-14
  2. "Great company and fit for most"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Whitepages full-time for more than 5 years

    Pros

    I’ve been fortunate to have had a career that has spanned the extremes of business from large corporations all the way to a family business. And, there are Pros and Cons to working in a large corporation as well as a family business. At a larger corporation, you can focus on developing a specific skill set, but you have less ownership and ability to impact the business. While at a family business, your sense of ownership...

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    Cons

    - It’s not a 9 to 5 job; it’s a small company with large ambitions - Not everyone thinks data is sexy - Everyday brings new challenges; you must be flexible and adapt - Taking risks and making big decisions is stressful - It takes work; success isn’t easy

    Advice to Management

    We have a smaller team, and many team members have talents outside of their job descriptions that can be leveraged to grow the business and improve efficiencies

    Whitepages2019-08-13
  3. "Exciting place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Whitepages full-time for more than 5 years

    Pros

    Whitepages has about 30 employees, which means it is small enough that everyone knows what is going on. The culture set by management is great - employees are given authority, tools and responsibly to get things done. There is little or no "politics". The whole company emphases openness (regular all hands where financial & business results are shared) & collaboration (people work together to solve problems, often...

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    Cons

    Whitepages has a good strategic vision and is not constantly changing direction (unlike some other "startup"-like companies), but sometimes these get interrupted to react to something that is happening in the marketplace. Benefits are very good, but can be communicated poorly (e.g. the "unlimited vacation" which is not truly unlimited).

    Advice to Management

    Continue to implement openness and collaboration. Define a mission and vision and make sure our short-term decisions align to these longer-team vision. Continue to give employees opportunities to grow & learn. Do not implement too much process but do have enough so we make the right decisions.

    Whitepages2019-08-08
  4. Helpful (1)

    "Short-term gig"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Whitepages full-time for more than 3 years

    Pros

    Summarized: Exposure to technology and people. It's a smaller team, so there's a lot of exposure to the different types of technologies. Issues are handled quickly by the people on-call. Lots of interaction with both your teammates, and people in other groups.

    Cons

    Summarized: Short-term gig. The learning curve levels off fairly quickly after a year. Not much of a code review since PMs are breathing down your neck, so no wonder there's a good handle on fixing production issues fast.

    Advice to Management

    I understand that there's a lot of communication. "twice monthly all-hands meetings, many smaller team meetings and in quarterly reviews where we talk openly about the good and the bad". But there's a definite difference in quality of communication. It's great knowing how fantastic the company is, how we should all write reviews on Glassdoor and the app store on how fantastic our products are, and tell our family...

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    Whitepages2019-08-14
  5. "Needs more experienced leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Whitepages full-time for more than a year

    Pros

    - A lot of different technologies (Python Flask, Scala, Rails, React Native) - Some nice perks like snacks and team outings - Cool people to work with

    Cons

    * Ineffective 1:1’s: 1:1's should be a place for employees to express how they're feeling, what their goals are, and how management can actively help them achieve their goals. Instead, it was a time for management to reiterate team goals > individual goals. It was demoralizing and made career growth difficult. * Product & Engineering Imbalance: Many times, it felt like Product was in charge of Engineering....

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    Advice to Management

    1. It's clear that there's a pattern of complaints for career development across the company, so prioritize that. 2. Listen more, and don't be so quick to explain why people's thoughts & feelings are wrong. It comes off as dismissive. 3. Create more of a team environment where everyone's opinions feel important. It's currently more of a bureaucratic feel, which is normally a reason people don't work for big...

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    Whitepages2019-08-15
  6. Helpful (1)

    "not for the long haul"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Whitepages full-time for more than a year

    Pros

    You get to know everything, and able to handle production issues really quickly. Have exposure to all the technologies the company uses. Cool and interesting people. Compensation is good for a company this size. The company makes good profits.

    Cons

    Career is stagnant after a while, little room for growth Constantly rewriting the same services, solving the same issues over and over. Culture is secretive, decisions made behind doors and not communicated well No clear vision for business growth No matter how good or important you are, you can get laid off out of the blue, sometimes on the morning right after you are back from vocation. Decent place to start, not...

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    Advice to Management

    Invest in the people, not randomly laying them off.

    Whitepages2019-08-09

    Whitepages Response

    August 12, 2019CEO

    I (Leigh McMillan, CEO) fully respect your opinions and welcome your feedback. I do, however, disagree with some assertions made here and appreciate the opportunity to again walk through the points expressed. A) Career Growth. There are many opportunities to grow your career ...

    Show More
  7. "Great experience with Whitepages"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Recruiter in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Whitepages full-time for less than a year

    Pros

    -Strong culture fit for me -Hardworking people throughout the entire company -Passion, care, and interest in the work -Growth, the company is growing internationally -Lots of morale events, e.g. lunches, company trip, holiday gift, etc. -The Pro product proactively prevents fraudulent transactions at the enterprise level, it really does use "data for good" (one of the company's mottos)

    Cons

    -The consumer product is useful and a long-standing money maker, but it makes information about people that they assume to be private, public. More documentation and advertisement should be made available to consumers regarding how their information is made available - that this is public information from multiple public databases and we've gathered it in to one place - that we don't have the power to delete it.

    Whitepages2019-01-21
  8. Helpful (6)

    "20 year old "startup""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Positive Outlook
    Approves of CEO

    I have been working at Whitepages full-time for more than a year

    Pros

    - There are some smart passionate people who are very dedicated - Ability to make an impact a team or project - People are friendly and there are fun perks such as snacks, onsite massages, and annual company trip

    Cons

    - Competing business units make it hard to get resources in the right place - Some favoritism in promotions and high achievers - Tries to act like a small startup in ways that hurts employees i.e. expects long hours, not remote-friendly, and not truly unlimited vacation time

    Advice to Management

    Come up with an actual feedback/review process that maps to career paths so that good employees don't leave. Communicate company plans or intentions in terms of IPO/acquisition so that stock options mean something. Listen to employees: if people keep asking about a 401k matching, use tinypulse to have them vote and see what benefits they'd give up to have 401k matching.

    Whitepages2019-01-18
  9. "Great benefits!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 

    I worked at Whitepages full-time

    Pros

    Free lunches on Fridays, great snacks, smart people.

    Cons

    With an HQ in Seattle, sometimes it could feels disconnected.

    Whitepages2018-10-25
  10. Helpful (5)

    "Company is killing it and it's an awesome place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Whitepages full-time for more than 5 years

    Pros

    Growing and profitable business Has really turned a corner on growth strategy in both B2B and B2C Transparent communication from the top Non-political culture Great group of peers Great perks

    Cons

    Struggles to separate itself from its old brand Needs to plug some critical hires

    Advice to Management

    Keep it up.

    Whitepages2018-09-24
Found 121 reviews