Whitbread Reviews

Updated Jun 26, 2020

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3.3
58%
Recommend to a Friend
56%
Approve of CEO
Whitbread Chief Executive Officer Alison Brittain
Alison Brittain
146 Ratings
Pros
  • "good working environment, great people to work with(in 22 reviews)

  • "If you want to work with nice people in a known name it can give you that(in 20 reviews)

Cons
More Pros and Cons
  1. COVID-19

    "Great Company - Customers and Employees come first"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Manager in Dunstable, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Whitbread full-time for more than 3 years

    Pros

    Company with a rich history of continually evolving with the aquisition/development and sale of brands and exploring emerging markets. During the corona virus pandemic customers and employees have been the number one priority. Topping up all salaried employees to 100% and keeping hotels open to key workers at a cost to the business

    Cons

    Culture can be too soft at times

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  2. "Good tips"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Waitress in Manchester, England
    Recommends
    Positive Outlook

    I have been working at Whitbread full-time for more than a year

    Pros

    Fun team Fair company to work for

    Cons

    Pay is min wage- could be little higher considering hours are long

  3. "Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Many Role Over 10 Years 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Whitbread full-time for more than 10 years

    Pros

    Supportive and great delvelopment opportunties

    Cons

    Sometime expect to much and 24 hour support for sites

  4. "MARKET HARBOROUGH PREMIER INN - If you like sitting down waiting around, this job is for you."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Delivery Driver in Loughborough, England
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Whitbread part-time

    Pros

    Decent wage, nice uniform, free coffee, and parking.

    Cons

    I worked at a medium-sized Premier Inn on reception for just over a year and a half. The shifts are 8 hours straight with no 'real breaks,' so as you have solo responsibility of the hotel unless any other staff is on shift with you (never the case with me), your not allowed to leave the job unattended for any time within the 8 hours. The management was okay at first, however, it became obvious the top-level managers don't really do much and the assistant managers are the slaves of the business, the ones who are obligated to come in when someone calls sick. And once this happens (you call in sick), your then indebted to them as if you've done wrong. Because of the frustration caused by being sick, your name is then spread around the workplace, people bad mouth you for their own pleasure. It's like being in school again. I always assumed this sort of attitude was down to the self-realisation they would spend the rest of their working lives on a round-about trying to get trip-advisor name mentions for a fiver, that or dealing with an arsey customer who takes advantage of your responsibilities. Oh, and I hope you like Gypsies! Say what you want about them, but I've had to wipe turds off hotel curtain before, do you think they cared about my wellbeing?

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  5. "Outdated and collapsing digital function trapped under the thumb of a corporate giant"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in Holborn, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Whitbread full-time for more than 3 years

    Pros

    - There are some truly brilliant people still present who are a million miles ahead of the rest of the company

    Cons

    Culture: The digital function has slowly, surely and successfully managed to replace a broad spectrum of bright engineering talent with a large and pointless upper crust of managers and to see such a modern and free-flowing function be slowly torn apart and picked clean by corporate politicking is, quite frankly, depressing. Technology and Innovation: Technological development is hamstrung by the physical behemoth of the existing bricks and mortar corporate side causing innovation to have to go through the trials of Heracles to even stand a chance at being considered whilst napkin ideas from higher ups with no technological expertise are forced upon the development cycle without any pushback from those with the power to do so. Trust: The lack of trust of developers within the function is outstanding. Hiring professionals in a field and then dictating how to do their job speaks volumes about how the now enormous managerial line have no idea how to manage developers, no idea how software development actually works and worst of all are not willing to learn; instead preferring to simply apply what I can into describe as production line like draconian measures in place. Loyalty and Morality: Whilst it should come as no surprise to anyone other than the naive that loyalty to a company is folly if you expect any slither of such from management here you will be solely disappointed. To say that people are just a number there is putting it lightly, and given the high demand for developers in this current climate is something that needs to be addressed as the number one priority before the already existing haemorrhaging of people becomes irrevocable.

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  6. "Great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Leader in Buckingham, ID
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Whitbread full-time

    Pros

    Great training pay and support

    Cons

    None I've found so far

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  7. Helpful (1)

    "The person doesn't matter"

    2.0
    Former Employee - Retail Store Manager in Watford, East of England, England

    I worked at Whitbread full-time

    Pros

    no training,no support,just blaming you for everything

    Cons

    I did my 150%... 18 hours a day 6 days a week...what is enough,is enough

  8. "Lovely place!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Costa Barista in Manchester, England
    Recommends

    I worked at Whitbread full-time for less than a year

    Pros

    People and management. I have worked in a small team with amazing people!

    Cons

    30h per week, sometimes less

  9. "GREAT WORK PLACE"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Bartender in Newport, Newport, Wales
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Whitbread part-time for more than a year

    Pros

    Good work ethic Great moral Good workforce Good hours

    Cons

    Routa can be a pain Can get quite busy May have to do close shifts alot (depending on location though)

  10. "Really good company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - General Manager in Bristol, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Whitbread full-time for more than 5 years

    Pros

    A lot of progression to get

    Cons

    None that I can think of

Found 501 reviews