Like a start-up, the organization is scaling more quickly than staff capacity so expect to work long hours. Balance is one of the companies values, and leadership wants to meet this by investing in more staffing. However, the market demand has outstripped the ability to onboard new staff at the same scale. That being said, the staff all are in the trenches together and will take work off your plate to allow you to take much-needed vacation time (which is a very good package!)