VIGILINT Reviews

3.4

55% would recommend to a friend

(30 total reviews)
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Sean Siler

37% approve of CEO

59% positive business outlook

VIGILINT has an employee rating of 3.4 out of 5 stars, based on 30 company reviews on Glassdoor which indicates that most employees have a good working experience there. The VIGILINT employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

30 reviews
3.0
Jan 14, 2025

Decent company

Recommend
CEO approval
Business outlook

Pros

Good pay Good people minus management

Cons

Bad at planning logistics Doesn’t listen to SME’s Shady business strategies

1.0
Sep 12, 2024

Narcissistic Mismanagement by Hypocrites and Sycophants

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good healthcare. Most people are nice, interesting, and effective at their jobs. The majority of the middle management apparatus are intelligent, well-meaning people who trust their people to do their jobs without interruption.

Cons

One of the worst examples of corporate hypocrisy I have ever encountered. If you engage with any material published by the company, you will likely see them espousing their Core Values and talking about how great the company has become because of them. This is propaganda. They talk about actively listening to their employees' issues and seeking to understand their concerns. Simultaneously, anyone who disagrees with a decision coming from upper management will be bullied and intimidated until they fall in line. They talk about how much they value transparent communication and earning people's trust. Meanwhile, they may be outwardly giving you praise for the quality of your work while disparaging you in private meetings. In addition, a number of honest negative reviews of the company have recently gone missing while a number of vague, uncritical reviews have been allowed to stay. Does that seem like transparency? And is any company that doesn't allow honest negative feedback to exist on its page worthy of trust? Finally, they will talk about how they "do the right thing no matter what." What they don't mention is that the "right thing" in this context refers purely to whatever course of action directly benefits the CEO. Don't be fooled into believing that this is a morally conscious organization that's interested in investing in its employees and providing an effective service. Like many other companies, this is a cold, indifferent machine whose sole purpose is generating money for its leadership. This attitude is reflected in every decision they make. There is no loyalty or appreciation for hard work here because company leadership will turn on you the moment it is convenient for them and they stand to gain. The company is an organizational trainwreck. Company leadership is more or less completely ignorant of how things are run on the company floor. However, this doesn't stop the CEO and COO from directly meddling in the affairs of lower departments. They don't know how to do your job, but they're arrogant enough to believe that they can do it better than you. Internal restructures are frequent, done on a whim, and executed without any forethought. Company leadership will swoop into a department, make sweeping changes to their workflow, not consider any dissenting opinions or give any thought to the effects their changes might have on the department's processes, disappear for a couple of months, and then come back to complain about inefficiency of the new system. Turnover at this company is very high. In my experience, this has broadly been for one of three reasons. Reason one is that someone hired by the company comes into contact with its toxic management practices and manages to stay under the radar until they find something else. Reason two is that the company hired someone to fill a position that was created as a result of one of their restructurings but, because the restructurings are done without any structured critical thinking, they realized that the position was redundant or unusable under their current contract and they have to let them go. Reason three is that someone within the company's leadership apparatus has taken to disliking that person for some reason. Issues that otherwise could have been resolved with a five minute conversation are instead resolved via termination, And make no mistake, company leadership will use termination as a first resort. This approach to employee "development" is reflected in the company culture. Working here feels like you're constantly stepping on eggshells. The atmosphere is oppressive and the office is dominated by a clique that surrounds the CEO, COO. People who don't stand in line with them unconditionally are condescended to, devalued, and ultimately pushed out. Whatever preconceptions you have about small business tyrants, you'll be able to find them here. Many of the company's employees are former military, so this kind of abusive behavior gets a pass, even though it really shouldn't. In terms of internal growth, you shouldn't expect anything other than lateral shifts in your position. The company claims to offer merit-based raises and promotions, but these are pretty rare. In my experience, they'll ask you to fill out a self-evaluation and then never give you a proper performance review. Instead of a promotion, you're more likely to be given a new position at the same rate but with more responsibilities. Sometimes it may even take several months for you to receive a formal notice with your new job description, because of the aforementioned constant restructurings. That is, of course, if you manage to stay with the company long enough for them to take notice of your performance, accounting for the high turnover rate. This review is based on my opinions, experiences, and the interactions I had within the company during my tenure working there. Based on those experiences, my recommendation to any job seekers is this: If you have the opportunity to look elsewhere for employment, look elsewhere. You'll be doing yourself a favor by staying far away from this place.

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VIGILINT Response
1y
Thank you for sharing your feedback. At VIGILINT, we take all feedback seriously, even when it is difficult to hear. Our core values—actively listening, transparent communication, and doing the right thing—guide our efforts to create an environment that fosters both innovation and trust. While we understand that your experience with us was not as positive as we strive for, we do feel it is important to address some of the points you've raised. VIGILINT sets high standards for performance and collaboration, and we recognize that this environment may not be the right fit for everyone. We believe in actively supporting our employees, but we also expect a level of commitment and engagement that aligns with our core values and goals as a team. We acknowledge that changes and restructuring can sometimes be challenging and can create uncertainty. However, these changes are always made with the goal of fostering growth, improving our services, and better serving our team and clients. We believe in continuous improvement, and part of that process sometimes involves difficult decisions that not everyone will agree with. Your comments about how we handle feedback and the suggestion that dissent is met with intimidation are concerning to us. We are committed to a culture of open dialogue where differing opinions are not only welcomed but encouraged. If there are instances where we have fallen short of this standard, we want to learn from them. Our goal is always to create a workplace where everyone feels heard, valued, and respected. Regarding transparency and performance management, we strive to provide clear communication and fair evaluations. If you felt that this was not your experience, we regret that and will use this as an opportunity to reflect on our processes. We take pride in our efforts to recognize and reward hard work and are continuously working on improving our systems to ensure that career growth and development are attainable for everyone. As for your comments about the handling of reviews, we want to clarify that we do not have the ability to remove reviews on platforms like Glassdoor. Glassdoor has its own community standards and policies, and reviews may be taken down if they violate those standards, such as containing confidential or sensitive information. We support open and honest feedback within the boundaries of these guidelines. We understand that not every company is the right fit for every individual. We remain committed to our core values and are continually working to ensure that VIGILINT is a place where all employees can thrive. We wish you all the best in your future endeavors and hope you find a work environment that aligns with your expectations and career goals.
1.0
Sep 10, 2024

Hard Pass 2.0

Recommend
CEO approval
Business outlook

Pros

Pros: this is the only company I’ve worked for that offered 100% coverage on medical, dental, and vision for the employee and family. The job itself was very easy. Very low-volume call center environment. Great position to work when you’re taking online classes, and education was encouraged because the 12-hour shifts with barely anything to do will make you tear your hair out if you don’t make yourself busy.

Cons

Cons: I think it speaks volumes about the integrity of the company that after several recent one-star reviews, someone in talent acquisition felt the need to inflate the reviews by adding their glowing experience with the company. It must be because the role is still open and they’re trying to fill it. Beware companies that inflate reviews just to hang onto their mediocre ratings. And beware the companies who will report reviews to get them taken down any way they can. It’s been several weeks and I feel like I’m removed enough to make a solid conclusion on the review of this company. Ultimately, it was a culture shock working here. I don’t have a background in the military, and I was pretty obviously the “odd man out” from the start. Most of the team was pretty easy to get along with and there was a diverse group of personalities, but all in all it wasn’t hard to navigate. A lot of the company is on a “need to know” basis, which is fine, I didn’t feel the need to ask a lot of questions about what the company did, even though instinctually it didn’t feel like I had a good understanding of the purpose of the commercial side of the company. I feel like it was often hard to pull myself away from my own department to interact with other departments, mostly because a lot of the company was able to work from home. The majority of the ops role could be completed remotely, but a lot of money was invested in the SCIF that it needed to be manned at all times. To paint the picture for you, it was essentially a refrigerator with TVs showing Fox News for 24 hours a day. It was you and one or two other shift partners for 12 hours a day. Sometimes your shift partner was great and sometimes you get stuck with the chatty one with really strong opinions and an overinflated ego and a tendency to bend the truth. I let a lot of stuff roll off my back because I was getting paid and the schedule wasn’t too terrible. The manager who hired me was impressed with how quickly I caught onto the training, and consistently had me as the primary contact for some projects and allowed me to lead some meetings when she was not available. I felt really confident with her training and I was eager to grow in my role and explore other roles in the company that I might grow into. She even said that it’s not uncommon that ops specialists move laterally into other departments. That could be the reason why there was such a revolving door in that department. It was clear that the team respected her as a leader and she could get stuff done quickly and efficiently. A month after I started, she announced that she was leaving, and I think that was the tipping point. After she left, two senior members were appointed as Team Lead, though they were kind of thrust into that position with very little details given about the role and they had their concerns about the few details given. The new manager barely knew anything about the processes and wasn’t being trained well by the outgoing manager. I was only there for about a week with the new manager. After a conflict I had with my shift partner, the executive team (who was hardly visible) stepped in to “smooth things over”. They inauthentically listened to my side of the story and gave some diatribes about there being past conflicts that were “physical altercations” in the same department and how they try to “nip conflicts in the bud” so it doesn’t get to that level. The conflict being that I voiced my boundary of not being disrespected after my shift partner gave me the silent treatment for a week and he retaliated and reported me. I feel as though they didn’t take my experience into consideration nor did they handle the conflict to a reasonable resolution. Had they done an investigation or questioned others on the team, they would have vouched for my character and revealed their issues with my shift partner. They simply cut out the liability and let me go with no warning. Because heaven forbid someone hold a professional boundary in this company.

Viewing 1 - 3 of 30 Reviews

Glassdoor has 30 VIGILINT reviews submitted anonymously by VIGILINT employees. Read employee reviews and ratings on Glassdoor to decide if VIGILINT is right for you.