employer cover photo
employer logo
employer logo

Utility Service Group

Is this your company?

Utility Service Group Reviews

2.3

33% would recommend to a friend

(9 total reviews)

Reviews by job title

9 reviews
3.0
Mar 30, 2017

A fire every day ...and arsonists are in charge

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Stability of industry. The business is growing and many competent employees do good work with the best intentions. This is a great company if you're at the end of your career and looking for a steady paycheck into retirement.

Cons

Limited advancement opportunities. Do not accept any position believing it will be a stepping stone into the larger organization; this is a closed loop. Management by suggestion is common as few initiatives ever get off the group. Speaking up is discouraged and retaliation is the law of the land. HR is well meaning but not empowered. Employee morale is low and misinformation rampant. Limited career development, laughable incentives - 5 years until 401k employer contributions are vested, that's a long wait for 0.5%! Tone deaf leadership asks already stretched workforce to "do more with less" year over year despite the fact that the company doesn't offer cost of living increases and even top performers rarely get more than a 1% raise.

1.0
Feb 7, 2017

Don't bother

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Friendly co-workers and that's about it.

Cons

1) Cowardly upper and middle management 2) 401K match is a joke and they know it and don't care. .5% 3) Vacation and holiday benefits are a joke 4) Employee merit increases are terrible. 5) No room for advancement 6) Sales compensation packages are not competitive. 7) HR not responsive to employee concerns and feedback 8) Paranoid and petty management 9) Disorganized and dysfunctional 10) Removal of employee benefits like free drinks and printers.

1.0
May 30, 2018

Stay away! Don't waste your time and sanity.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The employees are the only resource this company has that works with what little they've got.

Cons

1. Pay scale not competitive with industry standards. 2. 401K is "discretionary" aka "when the CFO feels like it". It currently sits at 0% match. Zero. They will try and rope you in with promises of a 401K match without actually mentioning what the "match" is. It's zero. 3. "Doing more with less" is a company motto. Seriously. The CFO views employees as expendable and replaceable (spoiler alert: they can't even replace anyone). The turnover rate is 28%. Duties vacated by departing personnel are expected to be carried out by the Survivors on Survivor Island with no compensation. Positions aren't replaced since the CFO would rather save $60K a year than hire a new resource. 4. No upward mobility. Oh sure, they'll give you some fancy made-up title that means absolutely nothing but won't hesitate to bestow upon you new responsibilities with zero compensation. Employees are often informed of promotions in public announcements and without consultation. "Surprise, you're promoted! Here's twenty new duties with zero pay increase!" They may offer you a promise of a "management development program" or "career path development program" or some other nonsense. It's a smokescreen for the fact that you will manage nothing but your own sanity. 5. Lack of communication. Major initiatives go unannounced or unexplained by management. The 401K match reduction to ZERO percent was never explained. They simply hoped no one would notice and if they did, didn't care since employees have no recourse anyways. As explained before, personnel changes are announced publicly with no consultation to those being promoted or given new duties. 6. Low Morale. Morale is at an all-time low in all locations. Disrespect from management, lack of employee compensation and increasing workloads have created a depressing and morose atmosphere.

Viewing 1 - 3 of 9 Reviews

Glassdoor has 10 Utility Service Group reviews submitted anonymously by Utility Service Group employees. Read employee reviews and ratings on Glassdoor to decide if Utility Service Group is right for you.