Untapped Reviews

3.4

55% would recommend to a friend

(33 total reviews)
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Adam Gefkovicz and Tariq Meyers

46% approve of CEO

46% positive business outlook

Untapped has an employee rating of 3.4 out of 5 stars, based on 33 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Untapped employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

33 reviews
5.0
May 9, 2022

Untapped is a fresh start

Recommend
CEO approval
Business outlook

Pros

You actually work with people here that give a sh*t about the world and the problems in it. It's a very socially and politically conscious organization. There's unlimited room for impact here - you can take on and do as much as you personally choose to. Nobody will tell you to stop or tell you that its beyond your role. The compensation is very good for the size/stage of startup. We've had a challenging story up until today - multiple rebrands, lots of employee churn, PR drama - but we're finally past it and the company momentum is picking back up. It's finally looking up again and the morale is higher than it's been in a long time.

Cons

We operate in a sensitive space - DEI means a million different things to a million different people so sometimes it's difficult to cut through the optics and virtue-signaling and focus on work. Having a strong mission means you attract really opinionated, ideological people - this can become exhausting quickly. The company has changed its name 2 times in 2 years - this can make brand recognition & continuity difficult. From an engineering perspective - there is lots of tech debt.

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Untapped Response
4y
Thank you for taking the time to write a review. We appreciate the transparency, insights, and recommendations on how to build a stronger Untapped!
1.0
Jun 1, 2022

good coworkers terrible environment

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- the individual contributors care greatly about the mission and are talented at their craft - fairly good benefits

Cons

- high turnover: - rare for anyone to stay more than a year - less than stable job security (lots of abrupt departures) - culture of blame and shame heavily contributes to turnover - product priorities are constantly changing making it difficult to get any meaningful work done/out the door - lots of inter-department conflict - no transparency from leadership which is concerning given how small the company is - any feedback that is shared is not listened to and often met with defensiveness from leadership - company is more concerned with image than actually addressing any issues - seems that every two weeks something big and eventful happens: - 3 different names in a year - high level departures - customer churn - new product direction - bad PR both internal and external - the diversity of the company is concentrated in HR and outward-facing roles, typical of most tech companies. diversity in engineering is typical, if not worse than average - if you are part of an underrepresented group in tech, expect to teach others instead of the company hiring outside groups to conduct regular, up-to-date trainings - be wary of the recent positive reviews - the fact several positive reviews all from current employees were posted in such a short time indicates the company may have influenced making the reviews

1.0
Feb 2, 2022

BIPOC & Future Candidates BEWARE!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It is extremely unfortunate that some genuine individual contributors have joined specifically for the mission and have been let down time and time again. Pay is good but you have to be willing to lie and be miserable. Will definitely meet a handful of honest and wonderful people at Canvas, but if you're looking for an honest mission and career development as a BIPOC, do not join Canvas. I repeat, DO NOT join Canvas. tl;dr pros - pay is good if you sell your soul to lies. Met some cool people but doesn't outweigh all the cons.

Cons

Where to even begin? Yes, this is start-up, but product has major flaws that will make your life miserable, regardless of your department. As another reviewer said, the worst part, is management is extremely dishonest and disconnected. Every time you think you're making progress, things just get worse. Employee attrition is a MAJOR concern, and for good cause. The worst part is people of color continue to leave in flocks and management doesn't bat an eye. This is a DEI-focused company, who will not even publish an annual diversity report because of the disappointment in their inability to support underrepresented communities in their own company. If that doesn't turn you away, keep reading. They will give random promotions and multiple promotions to a handful of people over and over and provide no pathway or support for success to the rest of the company. They claim lack of openings, but will invent some new role every other week as a promotion for people management likes and the folks that are willing to lie for them. Just go check out LI and how many positions some folks have gone through-- there are people who have "earned" promotions multiple times in one month, with absolutely nothing to show for themselves. If you're not one of these people, you're being blocked from career development. They invest zero dollars in any sort of training, including DEI training. You can imagine, with a DEI-focused product, how this is a recipe for failure. They expect everyone who gets hired and is passionate about the mission, to be knowledgeable in DEI, ultimately, creating a very uncomfortable culture for POCs at Canvas. Great example is the former CEO of Canvas. People mean well but are not educated, and it continues to be an issue time and time again. Then they expect for BIPOC and underrepresented folks of the company to educate them. They have blogs and podcasts with information about DEI and how to change the tech industry, and yet they implement 0% of the things they talk about. Just look at another reviewer's comments, "often times it feels like they’re too concern[ed] with being fair or equitable". The company mission is literally about equity and progression for underrepresented communities-- yet these are some of the folks that are hired to sell the product. tl;dr Joining Canvas has been the worst decision I've made in my professional career and yet, leaving Canvas has been the best decision I've made in my professional career.

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Glassdoor has 33 Untapped reviews submitted anonymously by Untapped employees. Read employee reviews and ratings on Glassdoor to decide if Untapped is right for you.