Does Universal Language Service pay their employees well?

According to anonymously submitted Glassdoor reviews, Universal Language Service employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Universal Language Service. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Universal Language Service?

46% of Universal Language Service employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Universal Language Service 3.3 out of 5 for work life balance, 2.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Universal Language Service?

Interpreter (9) , Medical Interpreter (8) , Scheduler (4) , Interpreter/Translator (3) , Interpreter Scheduler (2) , Sign Language Interpreter (2)

What are the pros of working at Universal Language Service according to real employee reviews?

"Work is easy, pay is normal, benefits are good, your team and co" ((in 4 reviews)); "Flexible schedule and good interpreter support" ((in 3 reviews)); "Universal has friendly staff." ((in 3 reviews))

What are the cons of working at Universal Language Service according to real employee reviews?

"Management does not even have the decency to respond when interpreters ask for their payments." ((in 4 reviews)); "Probably some of the most inefficient managers and a CEO who has no respect for your time or space." ((in 3 reviews)); "Low pay and didn't cover travel time" ((in 2 reviews))

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Universal Language Service

Universal Language Service Reviews

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2.8

46% would recommend to a friend

(45 total reviews)

Elena Vasiliev

33% approve of CEO

47% positive business outlook

Ratings by category

3.4

Diversity and inclusion

3.3

Work/Life balance

3.0

Compensation and benefits

3.0

Career opportunities

2.5

Culture and values

2.2

Senior management

Universal Language Service has an employee rating of 2.8 out of 5 stars, based on 45 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Universal Language Service employee rating is 25% below average for employers within the Management and consulting industry (3.7 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45 reviews

1.0

Dec 29, 2025

Probably good in the 1970s

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

The office and working conditions are quite nice

Cons

This company is so backwards in how they run things. If you want to be manipulated, gaslit and blamed for everything this company probably for you. Everything promised in the position description and throughout the interview process will be turned on its head once you accept a job here. Most employees are actually miserable biding their time. That, or they've been there long enough that they become part of the toxic culture and benefit from those beneath them suffering.

4.0

Dec 26, 2025

Solid Company

Vri interpreter

Recommend

CEO approval

Business outlook

Pros

supportive management with clear direction and fair expectations

Cons

No benefits means individual struggles fot health care

4.0

Dec 7, 2025

Actual employee Vs Self-employed Contractor

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Being an actual W-2 full time employee of Universal Language is very different than working as a W-4 Business Associate (aka Interpreter) for Universal Language Service. Knowing your contract is essential in understanding the pay cycle and pay rates.

Cons

Business Associates are poorly educated about their relationship with the company and it causes a LOT of misunderstanding and extremes in reactions when they are informed about the billing cycle (hint: it varies depending on what contract you accept)

Viewing 1 - 3 of 45 Reviews

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Jobs at Universal Language Service

Contract Ukrainian Interpreter

Remote Sign Language (ASL) Video Interpreter

In person Spanish Interpreters

Customer Account Support Specialist

Punjabi In-Person Interpreter (IPI) - Indianapolis, IN

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Ratings by category

Ratings by demographic groups

Reviews by job title

Probably good in the 1970s

Solid Company

Actual employee Vs Self-employed Contractor

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