Was hired to do what became the job of at least three people. Constantly being told “we’re family here!” but when push came to shove it was always corporate vs campus. HIGH instructor turnover, and constant complaints from students that the instructors didn’t know what they were teaching, disrespected the students and forged time cards for certain students, as well as never even turned in their time cards.
Within my own department it was almost always chaos of being told to do one thing, and then two days later being told to do it differently. Barely any training on things that don’t have to do with being audited. Multi-tasking is one thing, but being pulled in all directions is another. Campuses were pitted against each other for numbers, and they were discussed in great length and people were called out all the time in front of others for low performance. Gaslighting from corporate to campus was almost daily. I was overworked consistently for the first five months while there, and when they finally hired someone else to join the department, I was suddenly at fault for everything, but then told that I was “a great asset to the team”. I was told literally one day before they fired me that I was doing well and would go far in the company. And my last check was dated TWO days PRIOR to my being fired. Lots of blame on the “little guy” when it was just absolute miscommunication amongst the corporate teams and campuses, or corporate refusing to listen to the campus requests and concerns. Lots of attempts to save students from dropping, but then blaming the campus administrators when the student does drop. Huge focus on numbers and new bodies in seats rather than balancing that quality time and focus on current students as well. Never enough space for anyone in the buildings.