US Airways Reviews
65% would recommend to a friend
(499 total reviews)
Doug Parker
74% approve of CEO
What are your colleagues talking about?
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Flight benefits are great when you have the time time to use them althought they are on standby basis only." (in 66 reviews)
Ratings by Demographics
This rating reflects the overall rating of US Airways and is not affected by filters.
Found 499 of over 521 reviews
Updated Oct 3, 2022
- Popular
- Most Recent
- Highest Rating
- Lowest Rating
- 3.0Oct 24, 2014Customer Service AgentCurrent Employee, more than 5 yearsMontreal, QC
Pros
Travel Benefits, Meeting and Greeting travellers, Great Working Environment under normal circumstances.
Cons
Shift Work, salary under par, present merger situation is making a very uncomfortable working environment.
- 1.0Nov 19, 2021Native English TeacherCurrent Employee, more than 1 yearTokyo
Pros
Kids are generally great, enthusiastic and funny. I had the huge luck to work with some amazing coworkers.
Cons
Worked for a franchise school, and in my opinion that's the worst. You'll be constantly moved from one school to another because of the constant teachers burnout. Classes are packed with kids, literally! 40-50 kids in 10 square meters it's something that I believe to be illegal but obviously the managers don't care, they only want new students, it's the only thing that matters to them. Students are treated like numbers, nobody cares about their real needs or their actual improvements and individual development, the only thing your managers will celebrate every month is that the numbers are increasing. Seasonal schools are the worst, forget about your lunch time, forget about being paid for overtime and forget about prep time, there will be kids to take care at all the time, with schools constantly understaffed. Prepare yourself to fight in order to get what is yours by right (salary increase, paid overtime, bonus) because even though all these things are clearly stated on your contract they will always try to use an excuse not to pay all those things.
- 5.0Oct 3, 2022At Home Customer Service AgentFormer Employee
Pros
US Airways had wonderful customer service before they merge with American Airlines.
Cons
The company merged with American Airlines and is no longer US Airways.
- 2.0Nov 20, 2021English InstructorFormer Employee, less than 1 yearYokohama, Kanagawa
Pros
The kids are fun and will brighten your day but can be a bit much if it is a big school. If you have nice co workers that you get along with and a nice school director you will be fine.
Cons
Not being able to use Japanese to teach kids concepts that can be easily explained in their native language if your level of Japanese is fitting. Could have easily explained something in 5 seconds that take 10x longer in English that they wont even understand. The curriculum does not include grammar so all the Kids speak broken English. You have to stand all day. Some teachers are try hards and want you to teach in their style and not allow you to develop your own. Basically, just hope that you get a good school with people you get along with. Can be stressful switching from the preschool to elementary in the middle of the day. Overall the job could be better could be worse.
- 1.0Nov 20, 2021Customer Service RepresentativeFormer Employee, more than 5 yearsLas Vegas, NV
Pros
The worst company ever~. treat you like a peasant. I worked for four years and received 2 gold stars for superior customer service and ended up with a foot surgery that ended up with a second one. Because the MRI was wrong.. completely out of my control. A horrible HR person with zero experience that was promoted from a CSR position terminated me after 4 months on medical leave and refused to put me in a sitting position. So I have applied several times and they deny my application . I have no idea what this person of incredible inexperience wrote on my termination .. but seriously...no loyalty. I loved. my job,
Cons
Hurtful employer with no loyalty. I do not recommend.. You are just their working peasant.
- 1.0Jun 22, 2022Insurance AgentCurrent Employee
Pros
good company can't bvelieve the nice people
Cons
not good can't believe all the crazy people
- 4.0Apr 27, 2022Flight AttendantFormer Employee
Pros
Flexible, free travel, fun, easy
Cons
Commute is tough, long days
- 3.0Jan 25, 2022Native English Teacher (ESL)Former EmployeeTokyo
Pros
Coworkers are great and a nice work environment The kids are fun to work with
Cons
High energy requirement, you need to have a very upbeat and active personality
- 2.0Nov 24, 2021Bilingual TeacherCurrent Employee, more than 1 yearTokyo
Pros
No over time required unless its peak season. It is great for those who looking for work-life balance.
Cons
Japanese teachers tend to be disrespected compared to "native" english teachers.
- 4.0Sept 20, 2021Senior Manager, Customer Insights and AnalyticsCurrent EmployeeChicago, IL
Pros
Technically doesn't exist anymore, which is difficult
Cons
Can be hard to work for a company that ceased operations in 2013
US Airways Reviews FAQs
US Airways has an overall rating of 3.3 out of 5, based on over 521 reviews left anonymously by employees. 65% of employees would recommend working at US Airways to a friend and 55% have a positive outlook for the business. This rating has been stable over the past 12 months.
65% of US Airways employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated US Airways 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.
