True North Wilderness Program Reviews

The owners and upper management clearly do not care about the guides well being, or any feedback that is given to help improve the program. They will manipulate you, using guilt and gaslighting to get what they want out of you and provide little to no support. You will be under payed, undervalued and overworked.

First things first, True North does not train their employees well enough. That was at least true for the summer of 2021. There should be a week of training at minimum. True North trained myself and a few other newcomers for but a few hours, in addition to some online training beforehand, and then sent us into the woods the same day in-person training began. I knew this was the process going into it, but I did not realize until going in how unsatisfactory the training would be for what I walked into. Additionally, when in the woods, operations took sometimes days to meet basic requests. While operations had its own unique challenges, it was clear that enough staffing for ops was its own problem, so a slow response time was to be expected. Not great— given how often emergencies came up. I do not recommend working for this company. It was clear to me that the ones in charge cared more about turning a profit than sufficiently helping the students as well as properly training their staff.