Trendzer Reviews | Glassdoor.ca

Trendzer Reviews

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3.2
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Warren Gee
5 Ratings

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  1. "Pretty much the worst place I've ever worked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Executive in Edinburgh, Scotland (UK)
    Former Employee - Customer Service Executive in Edinburgh, Scotland (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Trendzer full-time (More than a year)

    Pros

    A good level of training was given by my line manager when I started the job

    Cons

    An ambitious company they may have been, but it was one which was completely unprepared to spend in any kind of meaningful way to achieve this without asking staff to perform miracles
    No plans in place to replace important members of staff when they left - the workload was simply shifted to those that remained and the pay was so poor that it was difficult to see how anybody below management level enjoyed their job
    Obnoxious management, in particular the Chief Strategy (?) Officer, who fancies himself as a Steve Jobs-type maestro but whose job seemed to be to pretend he was important and visionary in front of staff, customers and potential investors and partners
    Unrealistic targets - simply not remotely achievable, largely due to the fact that those in control of the targets had no idea of the reality of the job at the coal-face - quite a feat for a company so small!
    Absolutely no attempt to reward employees or make them feel valued - zero benefits, zero pay increases even for those who had been there for a number of years, and zero attention paid to work/life balance
    Total contempt for customers and staff upon the announcement of liquidation in summer of 2017 - staff laid off immediately with absolutely no warning, others asked to work for free and promised deadlines for updates to be given on the future of the company missed

    Advice to Management

    Now that the company is liquidated, leaving dozens of staff and plenty of customers in the lurch at extremely short notice, I pity any of the staff who have the misfortune of working for any new organisations you set up to fill your days. Some of the management were reasonable enough that they'd make adequate middle-managers in a larger organisation, but certain people should really take a step back into the real world instead of billing themselves as "Chief Strategy Officer" - a private education may have given you the ability to sound articulate but even a short conversation confirms that you shouldn't be anywhere near any kind of responsibility which ultimately determines people's future employment


  2. "Bankrupt? Makes sense."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Trendzer full-time

    Pros

    The teams were small, quite a lot of younger people, and we've gotten pretty close. My direct manager was very pragmatic but overall a nice person. I was able to develop my skills a lot. It was nice to work for a small company with international relations. Working for Trendzer has been a learning experience in both a good and a bad way.

    Cons

    Oh man, where do I start?

    Many decisions regarding the platform and customer care were made by senior management staff in the UK, hardly using input from people that actually work on the platform and speak to the customers. There was little flexibility regarding working hours and workplaces. UK policies were also used for Dutch employees, even though some policies did not fit Dutch work culture at all. The line "This is normal in the UK" was used a lot as an excuse, but seeing as half of the team isn't in the UK, it doesn't count. All in all, we were told many flat out lies and whenever we spoke up, they either ignored the situation or replied in a derogatory manner.

    The office itself was very basic and uninspired. Whenever something was broken, it wouldn’t be fixed. The coffee was bad and often out of stock. We initially didn’t have warm water. The instalment of a simple kitchen was hailed as some sort of miracle, when it's honestly just a basic need. Asking for office supplies, such as proper equipment and storage space, was a huge struggle. Sometimes there was no toilet paper, so we brought our own just in case.

    The salaries were quite bad. If they managed to pay you by the end of the month, that is. Getting a reimbursement for travel expenses is normal in the Netherlands, but Trendzer initially refused to provide this. Holiday money was incorporated in the gross salary to hide the fact that the salary was absurdly low. There was no Christmas/end of the year bonus or a pension scheme. There is a company bonus scheme, but nobody has ever seen a dime of that.

    Trendzer has gone bankrupt twice, and the companies that Trendzer arose from have dealt with bankruptcy too. The owner actually works in Sales and not as CEO; however, he still has a lot of influence, even though he seems to have no clue about how to run a business and doesn't care if employees are being paid. Yet somehow after each bankruptcy, he’s got enough money to set up a new business, while his employees still have several months' worth of salaries to receive.

    Advice to Management

    Be honest and transparent, and treat your employees, customers and business partners better. Do not start a new company unless you change all policies.

  3. Helpful (1)

    "Trendzer is a great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Junior Web Developer in Edinburgh, Scotland (UK)
    Current Employee - Junior Web Developer in Edinburgh, Scotland (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Trendzer full-time (Less than a year)

    Pros

    - Personal and professional development is both encouraged and nurtured.
    - Cool platform to work on
    - Lots of support within your role
    - Lateral hierarchy allows for ownership of your role
    - Fun, laid back place to work!

    Cons

    - Small company at the moment, but growing and expanding quickly.
    - Have to operate within the platform so some limitations on the role.


  4. Helpful (1)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Executive in Edinburgh, Scotland (UK)
    Former Employee - Sales Executive in Edinburgh, Scotland (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good people, nice location, up to date technology nice coffee machine. Nice hr staff.

    Cons

    Management was absolutely insane. Commission wasn't very good.

    Advice to Management

    Get some professional help.


  5. Helpful (1)

    "Leads the way to new opportunities!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Executive in Edinburgh, Scotland (UK)
    Former Employee - Sales Executive in Edinburgh, Scotland (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Trendzer full-time (More than 5 years)

    Pros

    Trendzer have shaped my career for the future. I am very confident to apply my skills and training I have acquired to new opportunities in other business to business areas. Management are always on hand to help, encourage and train you when it's needed. They also provide great constructive feedback so you can adjust and learn from any areas picked up on quality control.

    Cons

    Administrative duties are a part of any job. There are a lot of systems to learn and administration required on a daily basis.

    With any sales position you have to plan you day, week and month. Fail to plan and you will plan to fail.

    Advice to Management

    Keep training and coaching.


  6. Helpful (1)

    "More than just a job..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Trendzer full-time (More than 5 years)

    Pros

    There is no limit in what you can do at Trendzer. As a small company, with dynamic leadership, there is plenty of opportunity to influence direction and really make a difference while progressing your career. If you are talented and willing to work, you will be very successful. As someone who joined the business as an Admin Assistant and went on to head up the largest department within the company, I can certainly vouch for that.

    For me and for many others, Trendzer is more than just a job. It gives you the ability to work in a really cool industry with some very smart people. Importantly, it makes you feel a part of something.

    In recent times, the company has adapted a lot to meet the demands of the market and the requirements of the staff. The level of communication is impressive with a monthly company-wide get together. At this meeting, we informally discuss the positives across the business and also look at what can maybe be done better. There is also a formal quarterly update from the CEO, which provides far more ‘real’ information than most businesses would be transparent enough to show. The recent introduction of daily profit reporting shows a real trust in the employees and a true demonstration that the company profit scheme is a real business driver.

    Each employee has a personal development plan, ensuring that there is continual training and mentoring, again highlighting that the company is living its mantra of ‘we want to make you a better professional’.

    Trendzer is something different. Admittedly it’s not for everyone. You need to want to work in a fast-paced, ever-changing environment. But if you put your head down and work hard, you will be heavily rewarded.

    I am incredibly proud of my time at Trendzer. I leave knowing that I have gained so much experience in a relatively short time and learned far more in my time here than most could hope to learn in a lifetime. I really do wish the company every success and the current and future employees the very best of luck.

    Cons

    Tight deadlines and changing demands of channel partners can take its toll on even the most hardened employees – but I guess that comes with building a very successful business.


  7. Helpful (4)

    "Great experience working with great people, sad to go."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Junior Web Developer in Leith, Scotland (UK)
    Former Employee - Junior Web Developer in Leith, Scotland (UK)
    Recommends
    Positive Outlook

    Pros

    Although I was only with the company for just under 2 months I would recommend it as a place of work to anyone. All the people are amazing and very welcoming and I was made to feel a part of the team from day one. While at Trendzer I was taken out for a meal courtesy of management and also treated to pizza for managing to hit our targets which really showed us the appreciation of our hard work.

    Cons

    I honestly have nothing bad to say about the company and had a great time working for Trendzer

    Advice to Management

    Keep pushing the company forward. I feel Trendzer has the potential to become a leading company in the CMS world and keeping the team small is a great way of keeping morale high and the service offered personal.
    Thanks for the experience

  8. Helpful (10)

    "Used to Love it, now sadly hate it."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member of Service Delivery in Edinburgh, Scotland (UK)
    Current Employee - Member of Service Delivery in Edinburgh, Scotland (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Trendzer full-time

    Pros

    The people working at the coal face are great. We have been through so much together we have formed some really close bonds. I enjoyed the work and the direction the company appeared to be going. My direct manager whilst being a bit of a jobs worth is not a bad person.

    Cons

    This is a new company formed from the ashes of RSTO Ltd. Those now directly in charge of the department are sadly way out of touch and have little or no idea how to manage the department or the people within it. We have been told many outright lies which we receive no apology for but instead expected to work and should be "grateful" that we have jobs. I can assure you most of us would have preferred redundancy as this is what happened to half the company in November. We used to trust in our superiors but now we are full of dis-trust and actively looking to exist the business as soon as possible. Whatever is reported to the CEO regarding the department is obviously flat out lies trying to cover management failures and trying to gain credit for anything and everything possible. The worst part of all is the patronizing tone used when spoken to by those in charge of service delivery, They also speak very loudly when they think no-one is listening and frankly insult us by talking about us calling us all manner of derogatory terms.

    Advice to Management

    This business could go far. Dont just believe everything your "management team" say to you. People want to work here but have now been pushed so far that this company is no longer a place I wish to have on my CV let alone have a career.

    Trendzer Response

    27 Jan, 2015 – CEO

    Thank you for taking the time to write a review.

    All change can be challenging and we certainly understand that new directions and remits, even if temporary, don't always work for everyone... More