Does Trainline pay their employees well?

According to anonymously submitted Glassdoor reviews, Trainline employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Trainline. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Trainline?

71% of Trainline employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trainline 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Trainline?

Software Engineer (42) , Customer Service Representative (19) , Senior Software Engineer (14) , Agile Developer (9) , Product Manager (8) , Customer Service Representative (CSR) (7) , Developer (6) , Software Developer (6) , Business Analyst (5) , Manager (5) , Senior Engineer (5) , Analyst (4) , Android Engineer (4) , Commercial Manager (4) , Marketing (4)

What are the pros of working at Trainline according to real employee reviews?

"Some great people working in the business" ((in 68 reviews)); "great culture and value DEI and sustainability" ((in 50 reviews)); "Great team to work with (creative side)." ((in 24 reviews)); "The benefits are good and people are looked after in terms of holiday and sick pay." ((in 21 reviews)); "great colleague and team" ((in 16 reviews))

What are the cons of working at Trainline according to real employee reviews?

"no career progression, too laid back, work is not chanllengable" ((in 17 reviews)); "Below average salary and annual pay reviews are way below inflation rate." ((in 13 reviews)); "ELT are managers not leaders." ((in 12 reviews)); "No bonus scheme available for lower levels." ((in 11 reviews)); "The offices are quite cramped and it is almost impossible to get a meeting room much of the time (and even if you do manage to get a meeting room there is a good chance senior management will take the room anyway)." ((in 9 reviews))

What are employees saying about Trainline redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Trainline redundancy and their outlook for job security at Trainline in 2026.

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Trainline

Trainline Reviews

3.7

71% would recommend to a friend

(430 total reviews)

Jody Ford

67% approve of CEO

53% positive business outlook

Ratings by category

3.8

Diversity and inclusion

3.7

Culture and values

3.7

Work/Life balance

3.5

Compensation and benefits

3.5

Career opportunities

3.1

Senior management

Trainline has an employee rating of 3.7 out of 5 stars, based on 430 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trainline employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

430 reviews

4.0

Jun 17, 2026

Technically advanced with a diverse and welcoming culture

Senior database reliability engineer

Recommend

CEO approval

Business outlook

Pros

- Extremely proficient, technically advanced, and outpacing other employers at the same level. - They have a very diverse culture and a high level of acceptance. Free breakfast - Monthly company lunch and drinks. - Modern and feel-good office environment.

Cons

There are frequent changes at the organisational level, with people transitioning between teams regularly.

5.0

Jun 12, 2026

Great people and product culture with no downsides

Product manager

Recommend

CEO approval

Business outlook

Pros

Great people and product culture

Cons

No significant cons at Trainline

3.0

Jun 3, 2026

Interesting domain but process-heavy and overly corporate

Engineering manager

Recommend

CEO approval

Business outlook

Pros

Interesting domain, high volume experience

Cons

Process heavy, overly corporate, data-driven in a bad way.

Viewing 1 - 3 of 430 Reviews

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Jobs at Trainline

People Operations Advisor

Machine Learning Engineering Manager - Supply