An honest review at TraceLink
Pros
- Very good work life balance - Very pro on AI initiatives - This year, there is a big shift towards agentic orchestration. For the MDR team, our KPIs were changed to : (1) meetings setup, (2) Opportunities progression. (3) ABP creation This really made my life much easier. We were supposed to source new meetings for our AE/AM but I realized I could get away by just referring to my AE/AM's calendar or note down what our AE/AMs are up to in our weekly sync and reporting those meetings to my management as what I sourced. Plus, the MDR team reports into a different structure than the AE/AM, so nobody will be bothered to dig into the source of the meeting. And on the second KPI, the AE/AM will just manage it on their own. So, even though I am not driving it, I will still get credited for it. It really ease quite a number of load off my shoulder. So not gonna lie, there is good work/life balance for MDR. We have to churn out account plans too, but it can be taken care off with AI. In all, this job is pretty comfortable as you can easily fake it till you make it as an MDR. The MDR leadership team are all pretty new and does not use traditional metrics to measure MDR. So you just need to adapt to their flow.
Cons
- 5 days in office - Yearly layoffs - ABS business has yet to take off - Not much career progression. The inside sales team has yet to be a proven model.
