Thoropass Reviews

3.6

61% would recommend to a friend

(90 total reviews)

Sam Li

83% approve of CEO

55% positive business outlook

Thoropass has an employee rating of 3.6 out of 5 stars, based on 90 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Thoropass employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

90 reviews
1.0
Apr 9, 2026
Recommend
CEO approval
Business outlook

Pros

Really great people and a fun atmosphere in the office.

Cons

I’m not even sure where to begin. If you work in Marketing, I would strongly recommend looking elsewhere. Over the past year, there has been a major leadership change, and the impact has been overwhelmingly negative. The current marketing leader appears to lack both the experience and functional understanding required for the role. There is little to no strategic direction, priorities shift constantly, and teams are left without the clarity or support needed to succeed. More concerning is the environment that has developed under this leadership. Decision-making and influence seem concentrated within a very small inner circle, creating an insular dynamic that limits perspective and shuts out broader team input. This group often operates in a way that feels more political than professional—where alignment appears to matter more than expertise, and dissenting viewpoints are quickly dismissed. There is also a noticeable pattern of criticizing and disregarding prior work without offering stronger or more thoughtful alternatives. Rather than building on momentum that previously existed within Marketing, the current leadership has created an environment where optics and internal narratives seem to take priority over actual execution and results. The result is a culture that feels increasingly toxic and discouraging. Collaboration has suffered, morale is low, and many highly capable individuals have chosen to leave rather than continue operating in this environment. In their place, hiring appears to favor those connected to this same leadership circle, further reinforcing the lack of diverse thinking and healthy challenge. What’s particularly disappointing is that these issues are not subtle. Concerns have been raised, yet there has been little visible action from HR or executive leadership. Given how much potential this company has—and how strong parts of the organization still are—it’s frustrating to see such a critical function decline without meaningful intervention. There are talented people here who care deeply about the work, which makes the current situation even more disheartening. With stronger, more experienced leadership and a more inclusive, accountable culture, Marketing could recover. In its current state, however, it is a difficult and often demoralizing place to be.

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Glassdoor has 98 Thoropass reviews submitted anonymously by Thoropass employees. Read employee reviews and ratings on Glassdoor to decide if Thoropass is right for you.