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      The Connection

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      The Connection Reviews

      2.8

      43% would recommend to a friend

      (62 total reviews)
      avatar

      Lisa DeMatteis-Lepore

      65% approve of CEO

      37% positive business outlook

      Ratings by category

      3.3

      Diversity and inclusion

      2.8

      Career opportunities

      2.7

      Culture and values

      2.6

      Work/Life balance

      2.5

      Senior management

      2.4

      Compensation and benefits

      The Connection has an employee rating of 2.8 out of 5 stars, based on 62 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Connection employee rating is 25% below average for employers within the Non-profit and NGO industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      62 reviews
      5.0
      Mar 13, 2026

      Hard work but rewarding

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Supportive manager, comparable pay rate to other agencies

      Cons

      Not a lot of opportunities for internal movement

      1.0
      Nov 29, 2025

      Med distribution experience is primo

      Residential aide
      Recommend
      CEO approval
      Business outlook

      Pros

      Some management is amazing, not enough of them Gaining med experience Gaining experience with those with severe mental health and Clients are hilarious Some staff actually cares and work very hard

      Cons

      EXTREMELY UNDERSTAFFED, ignores potential new hires, management will not pitch in when you need help, upper management does not care about staff or clients Only being med certified at the Connection Management will not handle problem clients or staff (as long as you show up for work eventually you can call out take time off all the time) they keep staff that causes other staff to quit and staff that screams at clients Management ignores or covers serious problems Extremely Insufficient Training (training nonexistent - you’re thrown in with clients with severe mental health issues to “figure it out”) Low wages, they expect you to do a lot for very little Management will target you if you fail to allow them and other staff to exhaust you

      5.0
      Sep 2, 2025

      BEST Non-profit Changing Lives

      Program manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The Connection is such a positive work environment where services are being delivered throughout CT for very vulnerable populations. Excellent vision and mission driven leaders who lead with professionalism and support. Salary competitive, bonuses and yearly salaries! Great health care benefits and 401B company match! Lots of room for career growth and constant staff recognition. Tuition reimbursement opportunities, internal training department and advanced reserach component internally! Best practices are followed in all programs. The supervision I receive from my VP is superior. I started as a Case Manager and was promoted within two years. The Connection cares about its clients and staff. Safe environment to work in where you are valued, heard and respected.

      Cons

      Some staff are ungrateful and unaware of the great work environment they work in. Then staff leave and realize the grass IS NOT GREENER and beg to return!

      Viewing 1 - 3 of 62 Reviews
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      ReviewsThe Connection reviews

      Glassdoor has 62 The Connection reviews submitted anonymously by The Connection employees. Read employee reviews and ratings on Glassdoor to decide if The Connection is right for you.