Does Texthelp pay their employees well?

According to anonymously submitted Glassdoor reviews, Texthelp employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Texthelp. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at Texthelp?

55% of Texthelp employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Texthelp 3.4 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Texthelp?

Business Development Executive (3) , Marketing (3) , Sales (3) , Sales Associate (3) , Account Manager (2) , Business Development Manager (2) , Customer Success Manager (2) , Manager (2) , Sales Administrator (2) , Sales Executive (2) , Sales Manager (2) , Sales Representative (2) , Senior Software Developer (2) , Software Developer (2)

What are the pros of working at Texthelp according to real employee reviews?

"Great work life balance" ((in 12 reviews)); "Good benefits specially for medical, vision, and dental." ((in 10 reviews)); "Texthelp provides a great culture focused on education and student success." ((in 9 reviews)); "Some great people" ((in 8 reviews)); "'Open door' policy means everyone is approachable from the CEO down." ((in 4 reviews))

What are the cons of working at Texthelp according to real employee reviews?

"As things continue to get busier and the pace of change increases (which they are) better communication will be essential." ((in 3 reviews)); "The CEO drops F" ((in 2 reviews))

What are employees saying about Texthelp redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Texthelp redundancy and their outlook for job security at Texthelp in 2026.

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Texthelp

Texthelp Reviews

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3.2

55% would recommend to a friend

(102 total reviews)

Martin McKay

67% approve of CEO

54% positive business outlook

Ratings by category

3.4

Work/Life balance

3.2

Culture and values

3.2

Diversity and inclusion

3.2

Compensation and benefits

2.8

Career opportunities

2.7

Senior management

Texthelp has an employee rating of 3.2 out of 5 stars, based on 102 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Texthelp employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

102 reviews

3.0

May 31, 2026

Work from home option available, but AI focus increases

Associate software test engineer

Recommend

CEO approval

Business outlook

Pros

Work from home option is there

Cons

More alignment towards AI and promotions are less

2.0

Jan 18, 2026

Hire Great People and Don't Know What To Do With Them

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

The mission feels like a bright light in a dark and cloudy B2B landscape. Smart people who really care.

Cons

Leadership does not know how to empower teams at scale Grossly underestimated merger and acquisition resourcing Inconsistent product discipline Non functioning CRM Fantastical financial targets with no tangible plan in sight

2.0

Sep 15, 2025

Below Average

Account manager

Recommend

CEO approval

Business outlook

Pros

- Good benefits specially for medical, vision, and dental. - Wellness afternoons. - Really nice coworkers.

Cons

- Mediocre product. - Lack of direction and innovation. - Overworked employees, no work-life balance. - Lack of communication. - Disorganized leadership team. - Lower pay than market rate. - Constant turnover. - Little room for growth.

Viewing 1 - 3 of 102 Reviews

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