Below Average - Account Manager Texthelp Employee Review

2.0
Sep 15, 2025
Recommend
CEO approval
Business outlook

Pros

- Good benefits specially for medical, vision, and dental. - Wellness afternoons. - Really nice coworkers.

Cons

- Mediocre product. - Lack of direction and innovation. - Overworked employees, no work-life balance. - Lack of communication. - Disorganized leadership team. - Lower pay than market rate. - Constant turnover. - Little room for growth.

Explore other reviews about Texthelp

5.0
Oct 1, 2024
Recommend
CEO approval
Business outlook

Pros

Love the people and the job

Cons

No complaints. It's a great company

2.0
Jan 18, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The mission feels like a bright light in a dark and cloudy B2B landscape. Smart people who really care.

Cons

Leadership does not know how to empower teams at scale Grossly underestimated merger and acquisition resourcing Inconsistent product discipline Non functioning CRM Fantastical financial targets with no tangible plan in sight

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