Is Telstra a good company to work for as a Customer Program/Project Manager?

Customer Program/Project Manager professionals working at Telstra have rated their employer with 4.2 out of 5 stars in 18 Glassdoor reviews. This is a higher than average score with the overall rating of Telstra employees being 3.8 out of 5 stars. Search open Customer Program/Project Manager jobs at Telstra now and start preparing for your job interview by browsing frequently asked Customer Program/Project Manager interview questions at Telstra .

Does Telstra pay Customer Program/Project Manager employees well?

Customer Program/Project Manager professionals rate their compensation and benefits at Telstra with 4.4 out of 5 stars based on 18 anonymously submitted employee reviews. This is 17.3% better than the company average rating for salary and benefits. Find out more about Customer Program/Project Manager salaries at Telstra.

What are the top reviewed jobs at Telstra?

Software Engineer (169) , Customer Service Representative (154) , Sales Consultant (118) , Business Analyst (100) , Network Engineer (85) , Project Manager (84) , Customer Advisor (78) , Sales Representative (68) , Senior Software Engineer (68) , Consultant (64) , Manager (55) , General Manager (54) , Sales (49) , Sales Associate (49) , Business Specialist (45)

What are the pros of working at Telstra according to real employee reviews?

"Work life balance is good and love the company environment" ((in 532 reviews)); "Culture is good but can be brought down when areas grow too fast then come crashing down." ((in 371 reviews)); "People are great and fun to be with" ((in 354 reviews)); "Good benefits for most people" ((in 162 reviews)); "There are some great teams on the ground who really know what they are doing." ((in 156 reviews))

What are the cons of working at Telstra according to real employee reviews?

"Poor management and conflicting information" ((in 212 reviews)); "As a result there are too many managers and not enough doers." ((in 85 reviews)); "Poor leadership by senior management with no telco experience" ((in 50 reviews)); "Senior management are not great" ((in 35 reviews)); "The middle management are incompetent and a waste of resource" ((in 31 reviews))

Telstra Customer Program/Project Manager reviews

4.2

97% would recommend to a friend

(18 total reviews)

Vicki Brady

100% approve of CEO

3% positive business outlook

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Customer Program/Project Manager employees have rated Telstra with 4.2 out of 5 stars, based on 18 company reviews on Glassdoor. This indicates that most Customer Program/Project Manager professionals have an excellent working experience there. Telstra is rated in line with the average (within 1 standard deviation) by Customer Program/Project Manager professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

18 reviews

5.0

Apr 27, 2026

Strong team environment with meaningful program exposure, but clarity and prioritisation need improvement”

Program coordinator

Recommend

CEO approval

Business outlook

Pros

Supportive team environment with knowledgeable colleagues and good exposure to complex programs. Opportunities to learn across multiple areas and contribute to meaningful transformation initiatives.

Cons

Lack of clarity in priorities and decision-making at times, leading to rework and inefficiencies. Communication across teams could be more consistent, particularly under pressure.

4.0

Oct 15, 2025

not bad

Program manager

Recommend

CEO approval

Business outlook

Pros

good pay, good enviroment, nice people

Cons

managment and CEO didn't know what they are doing

3.0

Oct 5, 2024

Telstra

Program manager

Recommend

CEO approval

Business outlook

Pros

Big Company , great perks

Cons

Very hard to get things done between departments

Viewing 1 - 3 of 18 Reviews

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Telstra Customer Program/Project Manager reviews

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Strong team environment with meaningful program exposure, but clarity and prioritisation need improvement”

not bad

Telstra

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