Does Telepoint pay their employees well?

According to anonymously submitted Glassdoor reviews, Telepoint employees rate their compensation and benefits as 1.8 out of 5. Find out more about salaries and benefits at Telepoint. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Telepoint?

42% of Telepoint employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Telepoint 3.1 out of 5 for work life balance, 2.4 for culture and values and 2.0 for career opportunities.

What are the top reviewed jobs at Telepoint?

Customer Service Representative (7) , Call Center Representative (3) , Survey Agent (3) , Call Center Agent (2)

What are the pros of working at Telepoint according to real employee reviews?

"Work from home is nice" ((in 5 reviews)); "Flexible hours when they have work for you." ((in 3 reviews))

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Telepoint

Telepoint Reviews

2.6

42% would recommend to a friend

(35 total reviews)

Jeffrey Merovitz

42% approve of CEO

23% positive business outlook

Ratings by category

3.4

Diversity and inclusion

3.1

Work/Life balance

2.5

Senior management

2.4

Culture and values

2.0

Career opportunities

1.8

Compensation and benefits

Telepoint has an employee rating of 2.6 out of 5 stars, based on 35 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Telepoint employee rating is 30% below average for employers within the Media and communication industry (3.7 stars).

Ratings by demographic groups

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

35 reviews

2.0

Jan 9, 2026

Work

Survey agent

Recommend

CEO approval

Business outlook

Pros

Easy job tasks, simple instructions.

Cons

I work another job that posts work schedules three weeks in advance, so the impromptu announcements that work is available rarely makes it easy to pivot, and I miss out on the opportunities that are usually few and far between.

2.0

Jan 8, 2026

God forbid you talk to yourself in-between calls

Interviewer

Recommend

CEO approval

Business outlook

Pros

flexibility in your daily schedules

Cons

They monitor your microphone in between calls so they're reacting to things you're saying when absolutely no one can hear you. Absolutely ridiculous! Terrible pay!

4.0

Apr 2, 2025

Nice People, Not So Nice Pay

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Great support and friendly clients. Decent pay. Work from home.

Cons

Hours cut when business becomes slow, management not willing to put anyone on another program within the company. No benefits. No PTO.

Viewing 1 - 3 of 35 Reviews

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