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      Telepoint

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      Telepoint reviews

      Nice People, Not So Nice Pay - Customer Service Representative Telepoint Employee Review

      4.0
      Apr 2, 2025
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great support and friendly clients. Decent pay. Work from home.

      Cons

      Hours cut when business becomes slow, management not willing to put anyone on another program within the company. No benefits. No PTO.

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      2.0
      Jan 9, 2026
      Survey agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Easy job tasks, simple instructions.

      Cons

      I work another job that posts work schedules three weeks in advance, so the impromptu announcements that work is available rarely makes it easy to pivot, and I miss out on the opportunities that are usually few and far between.

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